HP Refurbished Butterfly Blossom 14.0" g4-2149se Laptop PC with AMD A6-4400M Accelerated Processor and Windows 7 Home Premium

51 reviews ratings
Q&A
By: HP
Walmart #: 550829748
HP Refurbished Butterfly Blossom 14.0" g4-2149se Laptop PC with AMD A6-4400M Accelerated Processor and Windows 7 Home Premium
This Item is no longer available
We're unable to show you buying options for this item.

About this item

We're having a little trouble showing you details for this item. Please try again later.

Customer reviews

Customer Reviews | 51 reviews | 4.4 out of 5

4.5 stars

51 reviews | 4.4 out of 5

4.5 stars

51 reviews | 4.4 out of 5

90%
Would recommend to a friend
5 stars
34
4 stars
10
3 stars
4
2 stars
1
1 stars
2
1-5 of 39 total reviews
90%
Would recommend to a friend

Age

Gender

A great laptop!
12/27/2012

Customer review by AlliDoe

5.0 stars 12/27/2012 by AlliDoe
by AlliDoe

My Dad kept telling me this was "too expensive for a refurb," but I thought the price was reasonable. I did site-to-store, and it arrived 3 days earlier than the expected date, so that was nice. The quick start guide was very quick and easy to understand. The touch pad is a bit different. Instead of the "velvety" feeling pad, it's got little dots. This isn't a huge problem, it's just different. The keyboard doesn't have a number pad, but that wasn't a problem for me since I never use it. The system came with Microsoft Office Starter and a 60 day trial of Norton Security. I uninstalled Norton and got Microsoft Security Essentials, which is a free download from microsoft.com. Microsoft Office Starter has less features, but it's not too noticeable. It's almost like the full version (without a few programs). I might just keep it and not buy the full version.

Was this review helpful? (30) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
AlliDoe
Rockford, IL
Would recommend to a friend? Yes
Age:18 - 24
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Love This Laptop
12/21/2012

Customer review by WonderfulHusband

5.0 stars 12/21/2012 by WonderfulHusband
by WonderfulHusband

I bought this laptop as a gift for my wife. She absolutely loves it. She's very technical and she thinks I did a great job considering what she will use her laptop for; school, work, music, pictures and videos. She's not a big gamer, but does play Angry Birds alot LOL! She is very "girly" and the butterflies suit her perfectly. From what she has told me the only con she has noticed is that there is no number keypad - but she said most laptops don't have this so thats ok - she's just used to using my laptop which does have the number keypad. She stated having the number keypad would make the laptop a little bigger and she actually loves the compact size...not too big and not too little. Overrall, she absolutely adores it and says it's one of the best gifts she has ever received.

Was this review helpful? (23) (0)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
WonderfulHusband
Birmingham, AL
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Good laptop; beware of refurbishing quality
1/4/2013

Customer review by An anonymous customer

2.0 stars 1/4/2013 by An anonymous customer
by An anonymous customer

The laptop arrived in great condition, well packaged and protected. Upon installing the battery, charging it up, and powering up the product - discovered that the laptop is not generating any sound through its speakers. Ensured all audio settings are correct and enabled, and that the volume is turned up; ensured proper operation of audio devices and associated drivers by running the OS diagnostics. Spent two hours on the phone with HP customer support (which was very helpful and thorough). Found out that the laptop is able to generate the sound properly through connected headphone set, which would indicate a simple hardware problem (most likely the refurbishing technician forgot to properly connect the computer speakers during the refurbishing process :-( The net result is that the laptop needs to be sent back to HP for repair (min two month turn-around); plus one very disappointed girl who received a mulfunctioning Christmas gift.

Was this review helpful? (17) (2)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
An anonymous customer
Indianapolis, IN
Would recommend to a friend? No
Age:35 - 44
Ownership:1 week or less
Gender:Male
Usage:Never
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Good little computer
12/29/2012

Customer review by diceofdeath

5.0 stars 12/29/2012 by diceofdeath
by diceofdeath

This was my first time buying a refurbished computer, but despite my skepticism it is indistinguishable from a brand new laptop. My only complaint is that the wireless adapter has somewhat limited range, but perhaps that is a problem with other models as well, since there is no external antenna on the typical machine of this type. I would recommend this to anyone, just don't forget to buy Walmart's 2-year care plan to go with it, as it comes with only a 90-day manufacturer defect warranty. The 2-year plan costs $49 and covers everything and anything except virus infections and data loss from not performing backups.

Was this review helpful? (15) (3)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
diceofdeath
Columbus, GA
Would recommend to a friend? Yes
Age:35 - 44
Ownership:1 week or less
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
12/25/2012

Customer review by lvgrl

5.0 stars 12/25/2012 by lvgrl
by lvgrl

I love this computer! Stylish amd eady to use and has everything I wanted ..great price

Was this review helpful? (10) (2)
Thank you! You have successfully submitted feedback for this review.
Was this answer helpful?
lvgrl
las vegas nevada
Would recommend to a friend? Yes
Age:35 - 44
Ownership:1 week or less
Gender:Female
Usage:Every few days
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
1-5 of 39 total reviews See all
1-5 of 39 reviews

Customer Q&A

Back
Questions & Answers 13 questions
1-3 of 13 questions

Ask a question

If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact customer service directly.


Q&A tips and guidelines

Q&A Exchange Guidelines

When writing your question or answer, please follow these guidelines:

  • Do: Make sure your question is directly related to the product
  • Do: Be specific and provide as many details as possible
  • Do: Include the model number (if applicable)
  • Do: Write your question in English
  • Do Not: Include personal information (such as your full name)
  • All submitted questions and answers are subject to the terms set forth in our Terms and Conditions

We reserve the right not to post your question or answer if it contains any of the following:

  • Any information not related to the actual merchandise or topic
  • Obscenities, discriminatory language or other language not suitable for a public forum
  • Advertisements or “spam” content
  • Email addresses, physical addresses or other forms of contact information
  • Critical or spiteful comments on other questions or answers posted on the page or their authors
  • Any imagery that demonstrates incorrect use of the merchandise
  • Anything that Walmart deems to be inappropriate, at Walmart's discretion

Provide as many details as possible, including the model number (if applicable).

Remember: Don’t include personal information (such as your full name).


Preview Question

Walmart does not sponsor, recommend or endorse any third party product or service, or any customer ideas or advice.

Thank you.

Questions will be checked against our question guidelines and posted within five to seven business days.

Back
by CinthyaJ 11/19/2012
6 answers
  • A. I am not sure they can tell you exactly what was repaired on your specific machine. I bought a refurb and it looks just like you drove it off the show room floor. No scratches etc.
    by LotusflowerExpressions2/18/2013
    Was this answer helpful? (0) (0)
    Was this answer helpful?
  • A. i have a concern about the brilliance of color on the screen. The hue looks off to me...like too blue or something.
    by notanewbiemom1/24/2013
    Was this answer helpful? (0) (0)
    Was this answer helpful?
  • A. I did not purchased a refurbished model. If the laptop comes with everything sealed; if the protective plastic sheeting on lid, around the monitor, around the keyboard and the microfiber protective cloth over the keyboard are still there, it is a good sign that this may just be a laptop that was returned for other than functional problems. Ask your local Walmart if this is the case.
    by bc3x1/12/2013
    Was this answer helpful? (0) (3)
    Was this answer helpful?
  • A. I'm not sure what was repaired but it looks brand new and operates the same. For me, it was an excellent deal.
    by WonderfulHusband1/11/2013
    Was this answer helpful? (2) (0)
    Was this answer helpful?
  • A. I recieved my refurbished butterfly blossom. It does not specify what was repaired on it. These are brought back to factory performance levels by HP there should be no difference in the way it works.
    by ballparkpeanuts1/11/2013
    Was this answer helpful? (4) (0)
    Was this answer helpful?
  • A. yes
    by chaba2/13/2013
    Was this answer helpful? (0) (8)
    Was this answer helpful?
Back
1-3 of 13 questions See all
1-3 of 13 questions

Policies & Plans

See any care plans, options and policies that may be associated with this product.

Gifting plans

Gift options are not available for this item.

Pricing policy

About our prices
We’re committed to providing low prices every day, on everything. So if you find a current lower price from an online retailer on an identical, in-stock product, tell us and we’ll match it. See more details at Online Price Match.

Product Recommendations

Your recently viewed items

Clear this list