GreatCall 5Star Responder Wireless Personal Security Device

4.5 stars
By: Jitterbug
Walmart #: 550023011
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  • Compact and discrete
  • Attaches to keychains, purses, and backpacks
  • Press button for help
  • About this item

    It can happen in an instant. You get separated from your child. Your Dad doesn't feel right — but he's not sure he should call 9-1-1. Or you simply feel uneasy walking to your car at night. Now there's personal security help at the touch of a button. This compact, GPS-enabled 5Star Responder can prepare you and your loved ones for any unsafe or uncertain situation. Simply push the Call Button anytime you need help, and you'll be immediately connected to a Certified 5Star Agent. The personal security responder conveniently attaches to your keychain, purse or backpack wherever you go. All 5Star Agents are equipped to handle a wide variety of personal security situations, and are available 24-hours a day.

    GreatCall 5Star Responder Wireless Personal Security Device:

    Immediate connection to Certified 5Star Agents:

      Get help anytime, anywhere with 100% U.S.-based agents. The personal security agents are certified by the National Academies of Emergency Dispatch and are trained in CPR and other emergency protocols.

    Enhanced location tracking with GPS technology:
      Agents use GPS technology and advanced location training to help determine your location.

    Access to 9-1-1
      Hold the personal security responder button for five seconds to bypass 5Star and connect directly with 9-1-1.

    Reliable Nationwide Coverage:
      5Star is powered by one of the nation's largest, most reliable wireless networks.

    Affordable & Easy-to-use:
      Push one button to operate. Just $14.99 per month with no contracts or cancellation fees. The GreatCall 5Star Responder Wireless Personal Security Device offers the first month free for Walmart customers.

    Reliable Nationwide Coverage:
      5Star works nationwide and provides you with immediate access to help anytime, anywhere wireless coverage is available - it's one of the nation's largest and most reliable networks.

    Your Personal Profile:
      Your personal security device is packed with comprehensive personal details including emergency contacts, doctors and medical conditions. It helps enable 5Star Agents to assist you quickly and safely in an urgent situation.

    Free LiveNurse :
      5Star Agents can connect you to live, registered nurses anytime, day or night. This award-winning service provides health advice from experienced nurses in English or Spanish with no appointment necessary.

      The personal security responder features single-button operation with a powerful speakerphone and simple voice commands and light signals.

      5Star Agents can provide translation support for personal security assistance in over 100 languages.

      Compact, lightweight design easily clips to your purse, backpack or attaches to your keychain.


    Battery Type: Lithium Primary
    Multi Pack Indicator: No
    Model No.: N5STAR-00
    Shipping Weight (in pounds): 1.0
    Product in Inches (L x W x H): 2.9 x 1.6 x 0.6
    Assembled in Country of Origin: Imported
    Origin of Components: Imported
    Walmart No.: 550023011

    Customer reviews

    Customer Reviews | 186 reviews | 4.3 out of 5

    4.5 stars

    186 reviews | 4.3 out of 5

    5 stars
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    Would recommend to a friend



    Now feel extremely secure

    Customer review by Mensch

    5.0 stars by Mensch

    I'm sorry I didn't know about this wonderful product sooner. I wear it on a chain around my neck without noticing it's there. Sleep with it on. It can instantly help if anything bad happens to me or someone nearby. I bought another one for my mother-in-law and I have recommended it to my co-workers. Set up was easy. recharging unit a breeze. Works anywhere I go. Lastly, I'm not writing this for the company, I'm writing it for those who might be hesitant. It could be the most valuable purchase of your life.

    Was this review helpful? (311) (25)
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    East Orange, NJ
    Would recommend to a friend? Yes
    Age:65 or older
    Ownership:2 - 7 weeks
    Usage:Every day
    Prepared for Emergency

    Customer review by carolight

    5.0 stars by carolight

    Since this is a brand new item, I can't attest to durability or how well the item works when used; BUT it's a much better value than a home medical alert system, and has the additional benefit of being able to go with me wherever I go. Its cost (purchase and monthly service fees) and portability were the defining factors for my purchase. The peace of mind my family can have now on my behalf is worth the small investment cost. I hope never have to use it! Setup was easy, the booklets are easy to understand, and the directions easy to follow.

    Was this review helpful? (375) (36)
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    Southern US
    Would recommend to a friend? Yes
    Age:55 - 64
    Ownership:2 - 7 weeks
    Usage:Every day
    Piece of mind -- PRICELESS!

    Customer review by tuffstuff504

    5.0 stars by tuffstuff504

    I actually bought this unit right after the New Year at my local WalMart. I'm so glad I did! I'm only 23 years old, but have been through some events in my past that have really made me feel unsafe. This device REALLY works! Let me tell you, I've already used it a few times. One time, I didn't feel safe walking to my car alone in a dark parking lot. I pressed the button, and a "5Star Agent" answered my button press within seconds. They asked me "Are you calling with an emergency?" and I immediately said "No, but I'm nervous about walking to me car." They stayed on the line with me until I actually made it INTO my car, started it up, and drove off! Then another time, I actually had PRE-pneumonia but didn't know it. I was getting short of breath but wanted to see an urgent care -- but didn't know where to go. Again, I pressed the button, and the agent QUICKLY identified WHERE I was, gave directions, and even called them for me to see the estimated wait, whether they took my insurance, and even gave them a "heads up" that I Was coming! Then I was REALLY floored when I took a trip out of state last week. Made 4-5 exits, and couldn't find gas! I Was scared, and it was like 3ish AM in the morning. These people helped call and find me an open gas station and stayed ON the line until I arrived, pumped my gas, got back in the car, and drove off! BUT WAIT! IT gets better! While I was pumping gas, a weird man walked up and approached me and didn't appear to have very good intentions at all. Looking at me, scoping me out and all -- LITTLE DID HE KNOW that I still had the 5Star agent "waiting" on the line while I pumped gas while my 5Star responder was on my key-chain w/ keys in my hand. Immediately, the agent said, "[NAME HERE], are you okay? DO I NEED TO SEND HELP To YOUR LOCATION?" And the man, IMMEDIATELY fled fearing that he'd probably get caught! I swear by this thing! DON'T HESITATE! JUST GET IT! PS: The reps are ALWAYS extremely friendly and ready to help -- REGARDLESS of your compromising situation!

    Was this review helpful? (173) (10)
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    New Orleans, LA
    Would recommend to a friend? Yes
    Age:18 - 24
    Ownership:3 - 4 months
    Usage:Once per month
    1-3 of 164 total reviews See all

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