The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Type: Extended service agreement
Service Included: Parts and labor
Full Contract Period: 3 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a weekDetails
Service & Support Details: Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday New releases update - 3 years Product info support - web knowledge base access - 3 yearsCompatibility Information
Designed For: HP A-MSR920, MSR920-W