Supplier Warranty: Our warranty has been in effect for over 135 years. Any Boker product that is defective in material or workmanship will be repaired or replaced by us at no charge to the customer. Our warranty reads: "Every Boker product is guaranteed to be free from defects in material and workmanship for the life of the product to the original owner. If this item should fail under normal use, we will repair it or replace it at no charge with an item of equal or better value." To help you better understand whether your product is covered under warranty, the following items are normally not covered under warranty, although exceptions do exist: Blade rusting, particularly on carbon steel blades. Blade breakage, especially after more than a year of ownership. Handle scales cracking or breaking. Any knife that has been converted to perform as an automatic knife is not covered under warranty at any time. Boker USA, Inc. honors the Federal law that prohibits the importation or selling of automatic knives. Boker USA, Inc. does not import or sell any automatic knives. Due to the Federal law barring interstate transportation of automatic knives (switchblades), we are unable to return them when shipped to us. If we receive any automatic knives, we will have no choice but to dispose of them. Boker USA, Inc disclaims any liability for financial loss due to disposal of automatic knives. For further information, please contact us at 1-800-992-6537 ext 121. Important notice regarding Butterfly knives: Boker Plus Butterfly knives are not available in the US. Some of you may have viewed a posting on the internet showing a Boker Plus butterfly knife. These are not available through Boker USA. Anyone who decides to purchase one overseas or through a foreign dealer will not have a warranty covered by Boker USA. Any sent back to Boker USA for warranty work will result in immediate disposition with no return. There will be no exceptions. If you would like to send your Boker knife in for repair work or examination to see if it is covered under warranty, it must be accompanied by your phone number, shipping address (no P.O. boxes, please), e-mail address (if applicable) and $5.00 to cover return shipping and handling (in the form of either a check, money order or Visa or Mastercard number). If we do not have a method of contacting you, we will not be able to proceed with any repair or warranty work. If you do not include shipping charges it will cause significant delays in returning your knife to you. If your repair is covered under our warranty, we will return the $5.00 payment along with your knife. To service you best, please contact the Boker USA Customer Service/Repair Department prior to shipping your knife at 1-800-992-6537 ext. 121. Our mailing address is: Boker USA, Inc. Attn: Repair Dept. 1550 Balsam Street Lakewood, CO 80214-5917 We do recommend you ship your knife to us via insured U.S. mail or through United Parcel Service so it can be tracked.