Rated 2.8 out of 5★ by 5reviewers.
Rated 5 out of 5★ by kdwells06 Automatic Hose reel This product seems to be well made and durable and is so smooth to use how it guides the hose back onto the reel evenly and so easily just walk with it and it doesn't try to drag you like air hose reels . Overall excellent product !!! 09/24/2012
Rated 4 out of 5★ by stan123abc warranty ??? This thing works great. However, the reason I did not give it a full 5 star is because there are some issues. First, the box advertise it has a 3 year warranty. The instructions inside the box says it has a 10 year warranty. However, there is no phone number or address to contact if something should go wrong. The other problem is the water holes is only 1/2" thick. Therefore the water pressure is lower than my thicker holes I used to use. Beside that, I love this product. I just hope it will last. 05/30/2013
Rated 1 out of 5★ by brewhaha1 Spring broke after 1 year We have owned this for a little over a year. It stopped retracting, so rather than pay $30 or more to have it shipped back to the repair center, I thought I would try fixing it myself. I took it apart and found that the spring was broken. Now I'll try finding a replacement spring, but am not hopeful. I would not recommend this product despite the warranty - it clearly has quality issues. 06/23/2013
Rated 1 out of 5★ by Tashatwo Purchased this item about 3 months ago. I had the hose out and extended and it would not reel back in. Read the instructions that came with the unit which turned out to show that the unit I bought was different than the unit on the instruction sheet. They looked the same and had the same model number.This was an absolute waste of time and money. Buyer beware! 07/21/2013
Rated 3 out of 5★ by Bonedady Good but Not So Good I received this product 4 months ago , installed it 3 1/2 months ago. It met all my requirements . It was a light hose, it reeled in and out easily, was long enough to reach the entire back yard and kept the hose off the ground . It looked like a perfect match until one month later,I noticed a bulge just behind the attachment connector. We only turn pressure on when we use the hose so it is not like a constant pressure on the hose all the time. But it did not affect the hoses performance. I kept using it and it did not get any larger, so i didn't worry. Then yesterday i noticed a drop in pressure . After inspection I found water bubbles between the rubber inner lining and the clear vinyl outer lining. It was pinching the inner lining reducing the flow. To make matters worse it kept traveling down the hose and ruining it further. it says it has a 3 year warranty but no contacts. the cart is great but the hose appears to be cheaply made. Its Saturday , so i will try B&D customer service on Monday. 09/07/2013