Rated 4.3 out of 5★ by 543reviewers.
Rated 2 out of 5★ by susy Worked great until it didn't work at all I have had TWO of these, and both had the same problem in the end. The first one worked wonderfully, then, one day, it just stopped working. No power. No lights. Nothing. It was only a few weeks old, so, thinking maybe this one was a lemon, I took it back to the store and exchanged it for another one. I've had this one about a year. Today, I got it out, set it up, plugged it in, and nothing. No power. No lights. Nothing. Again. UGH! I can't afford to keep buying new ones. Great idea, and when it works, it works wonderfully. Just no durability. 03/07/2014
Rated 5 out of 5★ by Swiss Miss Excellent on set in pet messes Set up: So easy my Daughter did itPet messes:Set in pet stains were removed in less then 8 minutesSolutions used:ALWAYS use the Bissell pet cleaning products 03/17/2014
Rated 4 out of 5★ by SgtKennyJ Pretty good carpet spot "getter-outer" The Bissell SpotBot usually does what it is supposed to do: get spots out of your carpet. Of course, the machine is not 100% successful, but has worked on most stains. The small amount of cleaning solution that comes in the package only lasts about 3 spots so be prepared to purchase some more immediately; if you have pets, be prepared to frequently purchase more!! The wife says that she loves it! 04/05/2014
Rated 5 out of 5★ by Mygiggles Works great!!! I am shocked how much the SpotBot cleans the carpet. I bought it last night and have been running it for about 2 hours in a prone spot where the dog likes to go to the bathroom. It has cleaned up nicely. I bought the pet stain remover to help clean the spots. It makes the house smell GREAT!! Wish I would have bought this sooner very handy!! Thank you Bissell for a great product! 04/05/2014
Rated 1 out of 5★ by hhink Have owned 2--lasted only a year each I have now owned 2 of the SpotBot Pet cleaners. They both worked great in the beginning, but after about a year, just outside of warranty, they both had issues with the pumps. We tried to fix the last one ourselves by ordering a new pump, but it too quit working a few months after that. This newest SpotBot Pet was purchased 1/28/13, and now it too has something wrong with the clean solution tank pump. Once you place the tank with cleaning solution into the unit, it just dumps out all the cleaning solution at once onto your carpet instead of going through the clean, scrub, and suction sequences like it's supposed to. So, you can figure up how much I have spent owning 2 of these units, only to have neither last more than a year. 04/02/2014
Rated 1 out of 5★ by TVrana Broken Casing/Carry Handle After a handful of times of using this, the entire upper casing broke off now exposing all of the electronics and internal components. This seems to be the same problem that "suz4234" described below. The four plastic posts used to secure the top half with screws can be seen where they broke. This is not a wear and tear issue, rather an issue of cheap plastic and a design that should not have been used. This unit is out of warranty so there's nothing left to do with it. It's junk. We paid top dollar for bottom quality equipment. I really thought Bissell made better products that this. If this is a case of an isolated bad design issue by Bissell, then they should be offering full refunds or replacements with upgraded or retrofitted models for this unit. 02/16/2014