According to the page it says it is good for hardwood, tile, carpets, and rugs. Is this true - yes.... and no. So I'm going to break it down a little bit (my house has a 1 year old, four plants, 1 short hair cat, 1 large indoor/outdoor, tri-layer coat dog, 1 small indoor, long hair dog, farm equipment mechanic husband, & myself):
Hardwood/Tile: Yes --- PROS: It has sufficient suction to pick up everything I saw. CONS: You must go a bit slower than a large vacuum.
Carpet: YES on flat or low pile. --- PROS: It has sufficient suction to pick up cat/dog hair, crumbs, staples, small bits of paper, bits of paper towels. CONS: You must go a bit slower than a large vacuum. ///// YES on medium pile --- PROS: It will pick up the basic daily or accidental small dirt messes. CONS: You must go about half the speed of a large vacuum. //// NO on tall pile or shag --- Reason: the shag gets sucked up and blocks air flow.
Does it have a traditional brush? No. It had a squeegee.
The canister is hard to take off: It was put on incorrectly and has become stuck. Push the release button (forgotten more than most will say) and pull with slight twist side to side.
No suction: Check the filter. Being it is a small vacuum, the filter does get covered quickly with hair and light dirt particles.
Won't reach into small corners: You're using the wrong attachment. Change the head to the corner attachment.
Clean filter, just won't pick up anything: Slow down. The motor is not as powerful as a large vacuum.
I purchased mid-January. I have used it almost daily on a medium pile rug, kitchen carpet, hardwood floor, tile floor, and it preformed beautifully. My attempt on a shag rug was an epic fail. Am I happy with this product, YES! I love it!
As per my previous comment, I have a houseful of hair! It sucks up the dirt that gets tracked in and the hair that is seeming to come from every direction. Since I do have so much hair I end up dumping the canister quite often which means it's doing it's job; I can't argue with that. What I CAN argue is the carpet & rug claim. Yes, it will work, but should it replace a larger vacuum for a weekly deep clean? NO!!! The motor isn't powerful enough and the squeegee doesn't really assist with the deep clean. This isn't meant to be your "everything" vacuum, it's meant for harder surfaces and quick cleans.
I would purchase this for a friend: If that friend has harder surfaces. If their house if mostly carpet, it wouldn't do much good in any place other than kitchen and bathrooms.
QUICK WASHING HINT ON WHITE FILTER: Every few days I wash it with liquid dish soap. 1) Rinse the filter in warm water to remove stuck in hair and loose dust. / 2) Put soap in your hand like you were going to wash them & create suds. / 3) After suds have formed cup one hand around the filter and gently twist the filter side to side with the other (washing machine movement). / 4) When it's clean, rise in cold water. / 5) Leave overnight to dry.