Rated 3.8 out of 5 by 73reviewers.
Rated 5 out of 5 by CuteCanuck Very good value. I am happy with my purchase. This is a good quality heating pad. I have not used it for cooling yet. I heat it for 3 minutes in my microwave, then move it around to circulate the filling so it doesn't have hot spots before wearing it. It is a bit hot this way but is not warm enough after 2 minutes and I quite like the heat. Any hotter would burn. It does smell a bit when you first start using it.I would have liked it to be a little bigger but it does the job for my neck, shoulders and the very top of my back, I just would prefer if it went down the back more. I am not a fan of the colour but at least it is not white and I don't think it will look dirty. I really appreciate the velcro, it keeps the pad in place and is a nice big piece of velcro.I think I got a great price and since shipping was free, it was an amazing deal. 10/11/2011
Rated 3 out of 5 by arnoldgirls mostly good The only criticism I have so far is that it gets hot the whole way around, instead of just my shoulders where I need it. Its a little uncomfortable to have that head around the front side of my neck and collarbone. And, like most products, it doesn't quite get hot enough to help me. 04/21/2011
Rated 5 out of 5 by CapeCoralshopper Got pain? Buy this!! Just that it's the right fit for shoulder or back pain is not all that speaks for it. When one requires an ice pack, it's a fit! And when one requires heat, it also fits!Great item! I use it often since my rotator cuff surgery and also cervical problems.You won't be sorry - it's the best (and I've tried them all) 04/04/2011
Rated 1 out of 5 by SLCustomer Bed Buddy Item was returned after only a few days use. Seam split and contents were spilling out. The stitching is sub-standard with a long stitch length, cheap thread, and unsecured ends. Item does not heat to as high a temperature as a normal heating pad would. 03/25/2011