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BasicTalk Home Phone Device

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  • $4.99 monthly service - First Month Free!
  • High-quality voice service
  • Unlimited domestic calling
  • About this item

    Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
    The BasicTalk home phone device is an easy-to-use, low-priced VOIP home phone service.

    About this item

    Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

    The BasicTalk home phone device is an easy-to-use, low-priced VOIP home phone service.


    BasicTalk is an easy-to-use, low priced VOIP home phone service:

    • $4.99 per month service fee-First Month Free!
    • High-quality voice service
    • Unlimited domestic calling
    • Features 911
    • Number porting
    • Voicemail
    • Caller ID and Call Waiting
    • Number for Life
    • Battery not required AC adapter included

    Specifications

    Manufacturer: Vonage
    Condition: New
    Manufacturer Part Number: HT701-VD
    Model: HT701F
    Brand: BasicTalk
    Assembled Product Dimensions (L x W x H): 11.00 x 10.00 x 8.00 IN
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    Best seller ranking:

    Customer Reviews

    Customer Reviews | 591 reviews | 4.3 out of 5

    4.5 stars

    591 reviews | 4.3 out of 5

    4.5 stars

    591 reviews | 4.3 out of 5

    86%
    Would recommend to a friend
    5 stars
    404
    4 stars
    96
    3 stars
    15
    2 stars
    15
    1 stars
    61
    1-5 of 559 total reviews
    86%
    Would recommend to a friend

    Age

    Gender

    Great Low Price Home Phone Service
    7/6/2013

    Customer review by juspeachie

    5.0 stars 7/6/2013 by juspeachie
    by juspeachie
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I haven't had a home phone in 7 years it was a wasted bill for me. The only reason why I decided to get another home phone was in case of an emergency my son could call 911 or the sitter could have something to talk without using all the minutes on his/her cell. This is still a wasted monthly expense because I may not even use it but it's good to have just in case. To be honest my cell is a wasted bill I hardly ever talk on it as well but if I need it it's there for me to use. Basic Talk only took me about 5-15 minutes to set up the dial tone is very clear I made a couple of test calls it was very clear all and all I'm very pleased with this product. I just wanted to add the good thing about this phone is that it's wireless when you move just unplug it set it back up at your new location re-enter your service address for 911 purpose then you're all set and the last thing if you have kids/teens or someone using your phone you could go online look at your account to see your phone log.

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    juspeachie
    Houston, Texas
    Would recommend to a friend? Yes
    Age:35 - 44
    Ownership:1 week or less
    Gender:Female
    Usage:Once per week
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    What's not to like?
    10/17/2013

    Customer review by Prairiehawk

    5.0 stars 10/17/2013 by Prairiehawk
    by Prairiehawk
    Top 1000 contributor

    I decided to purchase the BasicTalk box after reading many positive reviews on walmart.com. I calculated that the monthly price would be less even though I was getting discounted phone service from my cable company. Installation went smoothly. I only have a couple of small complaints, one is that the first month's service - supposed to be free - in fact cost me $1.50 for the E911 fee, not covered by the free offer. I was not told in advance that I would be debited the $1.50, but then it may have been in one of the screens I clicked through. Another small complaint is that the temporary phone number I was assigned was not local to my city. This might have been a showstopper except that I was porting my real phone number so it didn't matter. The port took six days, including a weekend. Calls are clearer than they were with my cable company. There's really no downside to BasicTalk, but I advise reading the signup screens carefully and if a local phone number is important to you, you might be disappointed.

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    Prairiehawk
    West Fargo, ND
    Would recommend to a friend? Yes
    Age:35 - 44
    Ownership:1 week or less
    Gender:Male
    Usage:Every day
    Top 1000 contributor
    Great Price and Great Value
    6/21/2013

    Customer review by ASUGIRL761

    5.0 stars 6/21/2013 by ASUGIRL761
    by ASUGIRL761

    I bought this phone service to cover a gap in cell phone coverage. I really didn't have high expectations for the service because of the price. However, I was proven wrong. After I hooked up my first device, which I bought at a Wal-Mart store, I had to contact customer service about a problem. It took no time to connect to the chat service. The customer service representative was knowledgeable and professional. After that initial issue, the service has worked like a dream. All together, the service will cost me $11.76 a month. The only con I found was that the original device I bought could not be registered because it had been used and returned to the store. The customer service representative told me that once a device has been registered to an account, it can never be re-used. So before you buy the device in-store, use your cellphone and go to www.basictalk.com/activate and check to see if the device has been used before. I love this service!

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    ASUGIRL761
    Osceola, AR
    Would recommend to a friend? Yes
    Age:25 - 34
    Ownership:1 week or less
    Gender:Female
    Usage:Every day
    The calls are clear, but difficult using menu.
    11/11/2013

    Customer review by ForceFieldOfLove

    4.0 stars 11/11/2013 by ForceFieldOfLove
    by ForceFieldOfLove
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Top 1000 contributor

    I got this device when I was undecided on what cell phone (if any) to buy. So, for $10, it was totally worth it. Far better than magic jack which I have had for years. It just got too expensive, and their customer service was terrible. The setup was easy! Plug it into your modem, after you login and set up your account. You get a free month, too, which I had not expected, so that was great. The menu, once you setup your voice mail is frustrating. Even though it's set up, it says "Since this is your first time using the service, you'll need to setup your voice mail". Yikes! So, I learned to ignore it and push 1 to retrieve messages, but it is still annoying. I don't like having to pay $110 a year for such a tiny device, so I am rethinking the magic jack now. Though you pay more up front, at least you're done for a year, and they do give you specials - thought the price has doubled in the last 3 years. Would I buy this again? Yes, because the initial cost is low, and that is critical when you are in a pinch.

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    ForceFieldOfLove
    Austin, TX
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 7 weeks
    Gender:Female
    Usage:Every few days
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Top 1000 contributor
    Switching from Vonage to Basic Talk was easy!!
    2/17/2014

    Customer review by flowerpetal50

    5.0 stars 2/17/2014 by flowerpetal50
    by flowerpetal50
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Top 1000 contributor

    I didn't know what to expect from Basic Talk after ordering it online and for only $9.88 on sale. The next day, my honey and I picked up the order at the service desk with no long wait...and quickly. After getting home, he installed (just plug it in as instructed) it and within just a few minutes, there was dial tone. So easy to register online and we had the choice of keeping the old number or getting a new one...so we picked a new number and start fresh (so no unwanted calls...if you know what I mean...LOL). It's been about 2 weeks now, and no problems whatsoever! I also cancelled service with Vonage and I won't miss paying the $37.00 monthly payment. The representative was trying hard to keep me as a customer and tried to offer me a good deal for staying. I declined after having attempted to reduce my phone bill previously. Anyone looking to save money on basic phone service, switch over to Basic Talk and you'll have no regrets!

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    flowerpetal50
    Ypsilanti, Michigan
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 7 weeks
    Gender:Female
    Usage:Every day
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Top 1000 contributor
    1-5 of 559 total reviews See all
    1-5 of 559 reviews

    Customer Reviews | 591 reviews | 4.3 out of 5

    Customer Reviews

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    Customer Q&A

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    I saw where a minimum of 30kbps is needed for this to work? I have 5 mbps with att.net. Is that fast enough for this to work? Will this work with exede satellite internet service?
    by questionman 5/12/2014
    6 answers
    • A. Please keep in mind dialup Internet @ maximum speed runs at 56 Kbps, so yes you will be just fine with your AT&T Net Speed. I use WISP (wireless internet service provider) and it works great @ 1.5 Mbps up and down with ping of 9 ms. As for Excede (WILDBLUE) satellite Internet it will not work with any VoIP except one Excede (WILDBLUE) offers that they **claim will work only with their system. Furthermore, no satellite Internet service will work with any VOIP; due to amount of time (lag/ping) it takes from the dish on your roof to send/receive data to the satellite orbiting approximately 25,000 miles above the Earth. Normally satellite Internet has a lag/ping time of 900-1300 ms whereas cable/dsl has approximately 50 ms lag time. In addition, ALL satellite ISPs either have a daily download limit or monthly download limit . It is called their Fair Access Policy (FAP) and should you "excede" download limit your speeds are reduced to slower than dialup for approx. 48 hours. In addition satellite Internet is a shared network, so during peak hour usage you so called high speed satellite Net slows to a crawl usually not much faster than dialup. There are currently 100s of online complaints against Excede (WILDBLUE.) As a former satellite Internet customer/victim I recommend if possible to avoid satellite Internet! I reside in a rural area and thankfully WISP is available. Wireless Internet Service Providers have towers in many rural areas now. The wireless signal is sent via radio frequency to an antenna mounted on your roof. It has a lower ping/lag time than cable Internet or DSL and there is *no download limit at all!
      by nogeekneeded4/25/2016
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    • A. To use BasicTalk service you need a high-speed Internet connection with a minimum speed of 30kbps, such as cable or DSL, from an Internet Service Provider (ISP). BasicTalk does not supply Internet service. You must arrange for Internet service from an Internet Service Provider (ISP) in your area. Please note, BasicTalk does not recommend or support using satellite or wireless Internet technology.
      by BasicTalkPhone4/25/2016
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    • A. Yes, this will work with your current internet speed.
      by CommunityAnswer12/18/2015
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    • A. Yes 5 mbps is plenty fast enough I have a 1 mbps connection to the internet and it works flawlessly, please remember that a fast dial-up connection was 54 kbps. In regards to satellite as long as connection is active I believe it should work but you would have to check with the provider.
      by Guido321/14/2015
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    • A. 5 MB/S actually works out to 500 KB/S (actual speed) downstream, and 77 KB/S (actual speed) upstream, so yes, you have plenty of speed. I have the same with AT&T.
      by Raptozilla8/21/2015
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    • A. Pay no attention to this requirement. I have the same ATT service you have - and no problems with this unit.
      by Flack524/25/2016
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    by hollyb 11/4/2013
    5 answers
    • A. Yes and No. If you need to keep your current number, go to the Basic Talk web site. They have an app that checks if your current number is portable. In my case it was not. I switched to Basic Talk anyway and got a new number. Was a bit of a hassle to inform everyone I cared about of the number change.
      by Ibrew24/25/2016
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    • A. Yes. A typical number transfer takes 7 to 10 business days to complete starting from the time you complete and submit the Number Transfer Authorization (NTA). If there are any issues, BasicTalk will email you using the contact information you have on file. You can check the status of your number transfer by signing in to your Online Account and clicking on "Existing Phone Number Transfer Status".
      by ForceFieldOfLove4/25/2016
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    • A. Yes
      by ForceFieldOfLove12/14/2015
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    • A. Yes, you can port your number over. In order to do this, the number has to be active, so wait till it completes before disconnecting service. Remember, if there is a power outage, the device will not work.
      by ForceFieldOfLove12/14/2015
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    • A. Yes, you can keep your current number as long as it is not disconnected for any reason.
      by BarbAlbr12/14/2015
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