Rated 2.6 out of 5★ by 7reviewers.
Rated 4 out of 5★ by upforwardahead Good so far... I have only had this unit for two-weeks, so I cannot really testify to it's long-term durability, but so far it acts just like an air-pot.It does have a couple of nice upgrades from our old airpot that recently died.I like the push-button pump dispenser. No more manual pumping to get the water out.It has a delay timer which I probably will never use, but - there it is.There is a temperature setting. I always want hot water, but some other folks might need it not as hot or maybe even hotter with the re-boil function.This four quart (gallon) model is bigger than the old 2.5 quart airpot we had previously and it has helped avoid that frustrating experience of running out of hot water unexpectedly.It is not made as well as the Japanese air-pots like Zojirushi and others. I can't quite explain why, but you can tell it is a cheaper copy. For example, the outside of the Aroma brand pot is warm to the touch while the Japanese pots are not - that means there is constant energy loss with the Aroma air-pot. That said, the Japanese air-pots cost three-times as much as this Aroma air-pot, so it is difficult to justify that kind of price difference. The Japanese models are three-times the price, but I do not see three times the quality difference. 11/17/2012
Rated 1 out of 5★ by ndallas12 The product received was used, had water stains and mold on the inside. Returned to Wal-mart store, did not re-order from Wal-mart. 11/23/2011
Rated 4 out of 5★ by Sephora09 Works great......but could be more user friendly This is the only product I found on the market to keep water hot throughout the day. I purchased it for my break room at work (so it is used 5 days per week). I only have two issues: it doesn't shut off automatically, so you HAVE to remember to unplug it - and - the tank that holds the water isn't removable, so you either have to run out all the remaining water or pick up the entire unit to pour out the remaining water. Other than that - it does the job pretty well. 11/06/2012
Rated 4 out of 5★ by tiramisu82 Great product This is a great product. We use it to keep water hot all day for hot tea. I only wished it shut off by itself, you have to remember to unplug it. 11/30/2012
Rated 1 out of 5★ by yaoyuan not good at all! I used it for about 2 weeks, now it doesn't work, many many problems! I lost my receipt so I cannot return it, I already buy another heater. 07/08/2013
Rated 2 out of 5★ by mbchap2 It's a Lemon Reboil won't shut off. Spout continues to run on pump function for about 2 minutes even when button is released. I think this particular item is just a lemon. I'll return it and order another one. I like the Aroma pot and hope a new one will function properly. 10/28/2012
Rated 2 out of 5★ by Handeman1999 The verdict is pending. This is a re-order...a second chance for the product to prove itself. The first pot had two funcions fail by the end of thirty two days. The under-the-spout fill function failed after two weeks and the push button fill fuction failed after week four (wouldn't stop filling). 05/28/2013