Rated 4.1 out of 5 by 313
Rated 5 out of 5 by Gougednomore good way to save money
Living in a very rural area had doubts as to whether or not I'd get reception. Set up next to window as recommended, no signal. Lifted device up about 18 in and noticed the blue device lights indicated strong signal, cool! Solution was to mount 18 inches above desk next to window for very strong signal.
Second potential problem: my old phone company. Originally had planned on porting existing number, and my phone company refused to let Straight talk folks have permission to port my number, even though I still had existing landline account active and had given permission for this change of service. Called Straight talk folks helpline, and asked if going with a new number would allow a work around to get activated, they said "yes".
So, unwilling to allow my soon to be cancelled very expensive landline company to further impede my attempt to get a new method of landline up and running, chose to go with a new phone number. The cordial folks at straight talk spent about a half hour changing the nature of my new account to go with new number rather than further attempting to port old number, and activated my new phone and number while on the phone with them.
Voila, new phone number, new phone service up and running, in spite of former landline company trying to prevent this. Old phone company was charging me 27.95 for landline, and another 25 dollars on top of that in subscriber charges, surcharge charges, surcharge recovery charges, taxes, and other charges disguised to appear to be some sort of federal charges. Straight talk is 15 dollars a month, and 1.55 extra to cover ALL actual federal charges, taxes, state taxes, 911 service charges, and recovery charges. So, why did my old phone company charge 24 dollars more for what cost them 1.55? MMMMMMNnnn. Old phone company "gave" me 30 min of long distance "free" for around 50 dollars a month, 600.00+ a year, and straight talk costs 16.55 a month for unlimited long distance, local and includes all federal and state taxes and charges. 198.60 for a year compared to 600.00 plus a year, I like the unlimited calling for 198.60 a year better.
Yes, could've gone with voip for cheaper, but since my old landline company is my dsl server and the only one available in the area, if that went down there would be no way to make any calls, emergency or otherwise. I went with Straight talk to have a phone (have no cell phone) for occasional calls w/no worries about astronomical long distance charges, and to have communications available in the event of no dsl service. This system is not dependent on having an internet connection, and is to replace a landline. My landline service jacked up my service another 20 dollars last month without notice or apparent reason, and that was my inspiration to finally dump my phone service with them. They got too greedy, and tried to make the billing charges appear as if they were "federal" charges, which they weren't, only .68 cents of the extra 20 plus in charges were actual federal taxes/charges.
Very pleased with this alternative. And if Straight talk doesn't work in your area, you can return it at your local Walmart for refund. So, no risk. Great way to stop being gouged by your local telephone company.
Rated 5 out of 5 by gphiflava87 Great alternative to VOIP
I have had this home phone service since it came out at the end of October. I have to say that I absolutely love having a phone that provides everything I need for $15 plus tax (it runs off the Verizon network). I also went ahead and bought one for my grandma. She was paying over $70/month for basic phone service (which didn't include long distance calls or voicemail). Setup took less then 15 minutes and we were up and running. If you're thinking of buying this, you definitely should!
Rated 5 out of 5 by NCnoUserName Great choice for home phone
Even though this is sold by Straight Talk, the service is provided by Verizon. I have had Straight Talk cell phones, on the Verizon network, for years now with no problems. It was easy to set up and easy to port my old phone number on Straight Talk's website. This was a great option to replace my parents old expensive home phone service. This service is half the price of AT&T basic home phone service and includes voicemail, and caller id. My only complaint with Straight Talk is waiting on hold for half an hour for customer service if you need them. The AC adapter converts to 12 VDC, so you could even get a cord for your car and make yourself a good old fashion car phone.
Rated 4 out of 5 by NormfromGA So far, so good...
In interest of full disclosure, I have only been using this for less than a day, but I thought I would share a couple of things that I hadn't seen mentioned elsewhere.
1. This system has really free 411 service. Yes, you have to listen to a couple of short "words from our sponsors", but the system seems able to find numbers pretty well, and will connect the call for you, if you wish. And you don't have to punch in a ten-digit toll free number to do it; just "411." If you live in a household where nobody writes down numbers, or can never seem to find a phone directory, this can save dozens of bucks per month all by itself.
2. Also, if one hopes to port their old phone number, but would still like to get all their calls through this system in the interim, one may be able to put a feature of their old system to good use: call forwarding. Often this feature is thrown in the features package, along with caller-ID and three-way calling, but it may have never been used. Now you can set your old call forwarding to transfer all your calls to your new, temporary number, and people will be able to contact you on your new system without being aware of it. Of course, once your old system is disconnected, calls won't be forwarded, but, with luck, calls to your old number will be connected to your new system directly. Like I said, I have just hook the system up, but so far, all my calls to my old number are arriving in my new system OK.
It is what it says it is, a wireless home phone system.
If you have any questions about whether it will meet your requirements, do what you do for any other WalMart purchase: buy it, try it, and REMEMBER TO KEEP THE RECEIPT!
Rated 5 out of 5 by AlSei Excellent Product
I purchased the Straight Talk Wireless Home Phone and had it up and running in a few minutes. I have a wired conventional phone connected to it, and two cordless phones. It uses the Verizon cellular network, and I initially had to move it around a bit to find the best signal, but once a good signal was found the sound quality is excellent. It needs to be placed away from WiFi routers.
I purchased it to replace our AT&T land line and for long distance calling to Canada. I have been through Magic Jack which had very poor sound qualilty and unreliable service to Canada, and TERRIBLE (none existent) customer service, and then NetTalk which had very good sound quality, but recently also stopped making calls to Canada, and I had not been able to get this resolved.
The Straight Talk system may be a lot more expensive than the MJ or NetTalk but it is a much better quality unit with far superior sound quality.
It does not rely on an internet connection, and is therefore not affected by sound quality variations like VOIP units when they compete with other network equipment for bandwidth. It also doesn't need possble firewall port changes to be made during setup as with VIOP units, which may be challenging for less technical people.
The only negative is the 11 digit long distance access number that needs to be called to make international calls. Lots of keystrokes, but overall this is a very good unit.
If anyone is looking to replace their home phone with minimal setup and no technical experience necessary, then this is an excellent solution.
The only suggestion I would make is to get a unit that uses the Verizon cellular network and not AT&T. Verizon is far superior to AT&T.
The Straight Talk Wireless Home Phone does everything it promises.
Rated 4 out of 5 by Detective1625 Good But Beware Of International Calls
Nationwide Calls: Fantastic. Better than having VoIP phones.
International Calling: BEWARE!!!! Straight Talk advertises "free unlimited calling" to many destinations (including Dominican Republic and Mexico). This is what I discovered:
Mexico -including to cellphones: Calls were connected easily. No issues detected.
Dominican Republic (Land-lines Only): Unable to connect. Not one of the numbers I tried to call were connected, including the calls to the American Consulate in Santo Domingo.
This morning I contacted Customer Service and asked them about this issue and the ST representative could tell me was "Sorry but those numbers in Dominican Republic cannot be called".
I told the representative to contact the appropriate department of their company and tell them to list the Dominican prefixes that can be reached with Straight Talk Home Phone or, otherwise, remove the name "Dominican Republic" from their calling destinations advertisement because that represents a misleading add.
Rated 5 out of 5 by SouthernReview Fantastic price for phone service
I have a magicjack which I love, but I needed to port another phone number and this one is great because it is not dependent on internet service. It runs off of the Verizon cell tower. It took a couple of days to get the number ported, but it is wonderful! Straight Talk is a division of Tracfone. I have had Tracfone cell service for many, many years! I felt this system would be good because I have been so very happy with Tracfone.
There are two lights to signal strength. I only have one solid light consistently, but it works great! One thought: I moved it to another room, partly because the lights are so bright. It actually works as a night light for me in that room.
It has battery backup and you can actually take it with you. It will work any where there is Verizon service. Of course, it has call forwarding and 3 way calling.
Rated 4 out of 5 by corkpopper Great money saver
This is great for reducing your landline phone bill. I was paying $30 a month to ATT for local calls only and I now pay $15 a month for unlimited local and long distance plus have added features of call waiting,call forwarding, caller Id. Easy to set up but it took 2 business days to port my phone number and disconnect from ATT. Sound quality is good and I like it so far.
Rated 5 out of 5 by MNWild2001 So far it's great
What can I say? You plug it in and follow a few directions, taking about ten mins online to complete registration and paying for the first 30 days at just under $17 with taxes. You don't need a phone jack. All you need is to plug the unit into the wall and then plug your phone into the device and off you go.
I placed calls to New York to Seattle to Honolulu. It sounded better than my landline. I was kinda shocked, to be honest.
I will update if any problems arise.
Rated 5 out of 5 by Drumdog No problems at this point
We dropped our landline (VOIP service) with a major provider in order to save on the monthly bill. It took a couple business days to port our number but it was done successfully and service begun on the day Straight Talk said that it would be started. Audio quality is not perfect but is certainly acceptable and about equal to our major provider service. The only disappointment is that the caller ID feature is by number only, not number and name. We can live with that in order to save about $30 per month. Be advised that this service does not support data/fax service so if you need to send a fax from home you will need to learn to send "computer faxes" which can be done with free programs. If the monthly service remains at $15, this is a wonderful way to save on your monthly phone bill while having a fully functional and quality phone service. You might give up just a little but you will save a lot.
Rated 5 out of 5 Simply Put, Outstanding!
I have had my cell phone with Straight Talk for over 3 years, and love the service/company, so when this became available in my area, I had to give it a try...
My number was ported from AT&T without a hitch and we've been using it ever since. Call waiting, caller ID, Free 411, Voice mail, etc... We live in a rural area so alot of things that work in the city don't work in our area. Just like their cell phone service, I couldn't be happier!
There is NO reason for anyone not to have a home phone, if you don't have a number you want ported, NO problem, Straight Talk will give you a number. It costs less per month for all the features than it costs for "basic" service through any of the phone companies and IT WORKS!!!
Rated 5 out of 5 by jowms Great alternative to land line phone service
I purchased this phone service two months ago. It arrived in the time Walmart said it would. It took me approx. 10 mins. to totally set everything up, very easy installation. Just followed the instructions on the booklet and called to set up the answering service, which activated the system, it was so simple. We have Verizon Fios and so the connection is superb. The reception is clear and you would not know it was a wireless system. I just hooked up our house phone to the system and all our programed numbers are intact. I am a senior citizen and in all my years of phone service I have never had one that was so affordable. $15. a month and taxes and surcharges total $1.15. I am amazed.
I do not like using the cell phones as the younger generations do so this is great for me, I still have a house phone.
One other plus, we have eliminated all the nuisance calls. The only calls we now receive are from people we have given the number to.
I would recommend this phone to all my friends and family. I am so totally pleased.
Rated 1 out of 5 by FlyingMonkee Discouraged, wanted this to work
I returned the first one. The support person determined there was something wrong with it. Nearly returned the second one until my husband placed it so we got one steady light. After initial use (2 calls 1 in and one out) all calls went straight to the voice mail without ringing the phone. Another hour on the phone with another tech (in guatamala) resulted in multiple re-activation because it wouldn't activate correctly. Another call home that never rang and went directly to voice mail after that was "fixed". When calling out to a land line it is somewhat intelligable, but a strain to hear/understand. Party on the other end says end of each reply is punctuated with a radio-type static. When calling a cell phone-- fo-git-bout-it! It is going back. And it is a terrible disappointment since IF IT WORKED, I WOULD SAVE HUNDREDS OF $$$$.
Rated 4 out of 5 by Nanomcgee Worth the hassle of setting it up!
Anyone who doesn't use phone company as internet service provider should get this to replace their home phone! Port your own home phone number and pay only $15/mo for unlimited long distance, caller ID, call waiting, 3 way calling, call forwarding and answering machine!
I gave it only 4 stars because the instructions for setting it up were NOT correct. The number you call is for StraightTalk wireless service and you will be transferred to the home phone division. I waited 45 minutes first time (and hung up). The second day I waited 47 minutes before an operator was available! BTW, if you are going to port your number you do NOT have to call from a cell phone or have device "hooked up" at that time (as instructions state). I wish I had set up using computer. However, I gave serial number to 1st person who answered (before being transferred to home division) and that made it impossible to do on computer b/c number had "already been assigned."
Porting took 3 days and your regular phone works until that time. When it no longer gets signal, you know the service is ready to activate. I had a little difficulty with activation and had to call back, but it was straightened out quickly. We also do not get a strong signal and it took a while to find a good place to set up the phone. Also, the caller ID seems to give only the number, not the name.
Would still recommend. What you get for the price is a no brainer!
Rated 5 out of 5 by Pdubb8510 Very nice product, easy to setup, now I a exact phone bill of 15 bucks a month, so say good- bye to your home phone carrier and hello to Straight Talk.
Rated 1 out of 5 by Hamunaptrah Good while it lasted.
Yep the first few months it worked great then came the line noise and chronic dropped calls, three bars was now one with outages, bottom line was Verizon had relocated their cell tower and now my great service was useless but the nice thing about this is, you go month to month with NO contracts, so if the bottom falls out you just move onto something else....provided you have used it long enough not to get stuck with a $100.00 useless black box.
The concept and price were great provided they don't move your cell tower.
Rated 1 out of 5 by bbrebozo You may not want this system.
If you have your landline phone and DSL on the same telephone line (like AT&T) and you port your existing number to the Straight Talk system, your DSL will be turned off along with your phone. Most people don"t know this.
Rated 1 out of 5 Awful! Don't do it!
I bought this product 2 months ago. On the first day I had the service up & running, I tried to make several L/D calls. About half the time, instead of being connected to the number I was calling, I'd get a message from Verizon that said, "Your call can't be completed as dialed. Pls check the number and try again." -- Or words to that effect.
So I emailed Straight Talk about the problem. They responded by saying I needed to call their 877 number. I tried, but got the same message from Verizon. Eventually I got through. After about 10 minutes on the phone, I finally got to a CSR. She told me that they couldn't troubleshoot the phone while I was on it. I needed to call them from a DIFFERENT phone so they could assess the problem. I don't have another phone. If I had another service (say, a cell phone), why would I need THIS service? So, I was out of luck.
I eventually solved this issue myself.
For the next 2-3 weeks, the service worked fine, though there are some quality issues. Then one day, about a month ago, I went to make a call and got no dial tone! Couldn't make OR receive calls. So I emailed Straight Talk, and they responded that I'd need to call their 877 number.
I COULDN'T call their 877 number. I didn't have a phone!
I tried the phone for the next few days, but never could get a dial tone. And I couldn't troubleshoot. So I went back to my old phone service, and gave up trying to use Straight Talk -- WHICH MEANS I'M NOW STUCK WITH A USELESS $100 ROUTER.
Then there was another problem: I had signed up for "Auto-Refill," so that my service was automatically refilled every month so I didn't lose service. So now I needed to cancel that.
When you sign up for Auto-Refill, it says on the site that you can "Cancel Anytime." So I looked around the site for a Cancel link or button, and found none. Finally, I found a message that said in order to cancel Auto-Refill, you must first change to a different payment method (another credit card). There was a link for adding a new card, so I followed the link. I got to a page where I could enter credit card info, but my old CC info was already entered in the boxes, and the boxes were "grayed out" so I couldn't enter a different card number!
So I emailed Straight Talk about THIS problem. They said that Auto-Refill can't be cancelled online; that I'd need to call their 877 number.
I did that today, and after 10-15 minutes on the phone I got the service cancelled. (I guess.)
I realize that there are quite a few positive reviews of this product on Walmart. But I suggest that's because the users hadn't yet encountered a problem when they wrote their reviews.
If you buy this service, subsequently have a problem, and you don't have another phone service in your home, then you're in for a nightmare. Good luck.
Rated 4 out of 5 by Spralling The product itself is good, but the customer service from straight talk is awfull. I transfered my old number to the straight talk device. It took a few days, and when they notified me the service had been activated I could not recieve or make calls. I was getting a busy signal, so I called the customer service. I waited on the phone for over an hour. Then when the rep came on the line it took him another 30 minutes to get his computer to open his tools to help me. After being on the phone for 2 hours my problem was resolved. It works perfect for all the calls you want to make, but you can not use a fax machine using this device.
Rated 5 out of 5 by HappyHappyHappyJoyJoyJoy The successor to traditional phone line.
This is the same thing that Verizon and AT+T is offering as the Wireless Home Phone Connect (V) or the Wireless Home Phone(ATT), only those wind up being after taxes/fees $26-$28/mo, but this is $15-18/mo. I guess it is lower because there is no mailing phone bills and Walmart wants to get you to either visit their store or website once a month. This one uses the Verizon network. In my area the traditional phone/dsl lines are deteriorating (news articles say phone companies want to abandon their land line services) and Verizon in fact encouraged me to change service to their Wireless Home Phone Connect when I complained about poor service. I have excellent cell phone service at my home so this service is as clear as a good land line. I disconnected my house wiring from the street lines and plugged this into a phone jack and now all phones in my house work just like before, only the bill is $25/mo less, I have to dial 1 first for all calls and caller ID no longer has names. Porting my phone number took several re-tries via operators, but when it was done successfully, Straight Talk made several calls alerting me that it was successful, and the operators were very polite. Can buy the renewal cards in store or on Walmart's web site, price is the same. Also don't have to wait till the end of your month to renew, can renew any time, loading extra months if you are going away, or paying for service for a forgetful relative. Finally since this is considered a cell phone, the robocalls at election time and throughout the year should stop because they are illegal to cell phones, will see, but I will report to FCC if I get any. Service has caller ID, 3 way calling, unlimited long distance, no call limit, and voice mail (though old answering machine works if set to answer in 4 rings or less).
Rated 5 out of 5 by FOXXYLAYDE Product was very easy to set up and start using. I AM VERY PLEASED AND SATISFIED WITH THIS PURCHASE. WOULD I RECOMMEND YESSSS VERY HIGHLY
Rated 4 out of 5 by PCServices Worth the Trouble
First off, I didn't find the customer support as obnoxious as many reviewers did. And wait times could be long, but by emailing customer support (from the web site) at least I didn't have to wait on hold because they call you when there available. Setting this up with a new number issued by Straight Talk is a snap. The porting of your old land line number to Straight Talk is where things can get interesting. This process took just over two business days for my small rural phone company to process. Old phone worked for all but the last three hours before I was able to complete activation on the Wireless Home Phone box. My problem came when I found out that local calls place to my number were getting a "Number out of service" message. Incoming Long Distance and Wireless calls were coming in just fine. Straight Talk couldn't get this problem resolved, so I called our Local land line company and explained what was happening. They finally called me back and admitted the problem was with there equipment and fixed it.
Now I have great phone service at less then half the cost of a land line.. NOTE: The Wireless Home Phone adapter must be placed so that Both Signal Strength lights are on. Anything else will produce Call Quality issues. I mounted mine on the wall of my mud room and ran a phone line into my kitchen where it plugs into a DECT 6.0 wireless phone base unit. Once you charge the battery in the Wireless Home Phone adapter you can un-plug it and move it around the house until you find a location where both Signal Strength Lights are illuminated. Usually near a window, but some modern windows block radio signals, so you will have to experiment a little. Good Luck and hope this helps you with your decision. P.S. The on-line activation "Number Porting" process didn't work for me. Site seemed to lock me into account establishment procedure and would not advance to the number porting questions. I ended up calling the 1-800 number and having it done in person.
Rated 1 out of 5 by Adelandnada who can refund 5 days of my life!
here's the bottom line; if it works straight out of box then you're lucky and can enjoy this option. if it doesn't, you are out of luck. here's briefly my experience:
1- after attempting to activate home phone online; received this error at last step; seems like your system is assigns to another account, please call 800 number.
2- attempted to activate using the 800 number listed, all seems to check. i was able to make a call. if calling your new number; i received a massage from Verizon indicating that the number is no longer in service and i can't complete the call.
3- called again and tried the technical support. After 30 min wait, technical support answered the call but only to inform me that this is the mobile division. Another transfer / wait / explanations from my side.
4- spent another 50 min `with technical help. tried several things and no success. they assigned me a ticket and told me that they'll expedite it to 24 hr from 732 hr to address the issue.
5- checked 24 hr later, entered ticket number to be informed that it doesn't exist. repeat steps 3 & 4. No success. promised that someone will call me by Sunday to solve issue.
6- drove to Walmart on Monday and returned the equipment.
Rated 1 out of 5 by KY46 Questionable
Bought this, but could not get to work. Don't know if it was a lemon, or my phone, but was on the phone with customer service for an hour and 15 minutes trying to fix. Finally gave up and took back. Really wish customer service was in US so I could understand better. Might would have helped.
Rated 1 out of 5 by ajudsonp Horrible Customer Service
My service was canceled after one month even though I set it up for auto pay. Had to re-enroll. Also, I elected the Nationwide plan and am being charged for the International Plan. Customer representatives have poor english and their technical expertise is quite poor. At this point it really isn't worth the repeated phone calls and complex manipulations that must be done in order to change over to the nationwide plan. It should be simple to modify the plan from International to Nationwide but trust me, it is not. You must cancel one plan and then re-register for the other plan. I just hung up after being put on hold for 20 minutes - John was the home phone representative that I had the misfortune of talking to.
Rated 1 out of 5 by unhappy67 I had to keep reprogramming the system. I couldnt get or receive phone calls. Customer service was very poor from Straight Talk as well.
Rated 1 out of 5 by DCB111 So Disappointed...
My husband and I purchased Straight Talk Wireless Home Phone with high hopes. We took it home, set it up and it worked! Our home phone number didn't transfer though. We had to call customer support, this is where everything went wrong. My husband called first and tried to explain our situation, but the customer service rep who answered the call was hostile and ended up hanging up on him after he had been on hold for 15 minutes. I called the second time and got the most clueless operator I have ever dealt with. She had to constantly put me on hold to speak with a supervisor because she couldn't locate the answer. It was a frustrating 45 minutes. After all of this we were told they couldnt transfer our home number, and then hung up on again. We packed it up and returned it. Customer service is important to me, and I just didn't receive it from these people.
Rated 5 out of 5 by n2happiness Great system to have! Will save you money!!
I purchased this for my mom to save on her telephone bill. I ported her old telephone number online through straight talk from centurylink. (I tried to get her to get a new number but she would not hear of it!! Go figure!!) It took about two days for the number to be ported but she could still use her phone with centurylink during the porting process. Once the number was ported, I just keyed in the number for service with straight talk and the set up was easy. Now she can call nationwide without having an expensive phone bill. It's hard to imagine having a phone bill for less than $16 a month with taxes!! U do the math!! If I ever decided to get another home phone, it will be through straight talk. I have been with straight talk wireless for 4 yrs. and the service has been great. I make sure the phones I purchase uses AT&T or Verizon towers/networks for the area I live in. It feels good to have a phone bill for less than $47 a month with taxes.
Rated 4 out of 5 by Vots Very reliable
This gives us great reception. I was very hesitant to try it. I started Straight Talk Home using a number they provided to me because I wanted to make sure it was going to work ok prior to porting my home number. Didn't take me long to figure out I am more than happy to port my home number. No complaints. Very easy process to port your home number as well. Just wished it would recognize my 911 address. The unit is Kind of expensive to purchase , but I was willing to pay it.
Rated 5 out of 5 by WChance Great product. Very good call quality!