Rated 4.9 out of 5 by 168
Rated 5 out of 5 by Trent Enu Whoa!!!!
No long drawn out review to read here. This thing works great!!! Not to heavy, easy to fill up and empty out. A product that actually does what it's supposed to do and does it very well at that. Works better then the rental machines (rug doctors)
Rated 5 out of 5 by Mike C Big Green Machine saved me Big Green $$$$
I purchased my Big Green after renting from Lowe's. I thought I would have to replace my carpeting as one of my pets was very sick and lost bowel control numerous times. Very messy and very smelly and the carpet was very stained. I thoroughly vacuumed my carpets before using, as recommended ( I have 2 large dogs). The big green pulled up a ton of pet hair that my Kirby missed. I used the Bissell Pet Stain and Odor formula. My carpets look brand new! Stains and odor are gone. The carpets dried amazingly fast. I had my furniture back in the rooms shortly after 2 hours. I was hesitant to buy as I thought the Big Green was a bit pricey. But after seeing the results and how easy the unit is to operate, I didn't hesitate. The Big Green is well designed, holds more solution and waste than the competitors, folds up for easy storage, and is easy to clean. Lots of accessories for stairs, floors, and furniture. Also got free shipping and it arrived it two days. Thank you Bissell!!
Rated 5 out of 5 by Buckleybeagle Great machine. Very durable. Cleans well.
I previously owned a ProHeat 2X® CleanShot® Deep Cleaning System which was decent but the construction was not the best. The plastic used on that machine broke easily. All of the attachments cracked and the hose didn't work too well. I was looking for a commercial grade steam machine and saw this one which is the same one you can rent at Lowe's. I purchased it after reading all the great reviews and I was not disappointed. It is extremely durable, and compact. It also cleans really well. I did some upholstery first and it got all my chairs very clean for the first time. I then did an area rug using the main unit and the same thing. Much better than the ProHeat 2X® CleanShot® Deep Cleaning System.
The only thing to consider is a laundry bag for the attachment hose. It does not store on the unit itself, so you need to store it seperately. I saw this suggestion in another review and got one. Very good suggestion.
Rated 5 out of 5 by Denny Purchased Big Green Deep Cleaning Machine
We purchased the Big Green Cleaning Machine and we are very happy we did. We should have purchased one of there years ago. It's easy to use, easy to fill, easy to clean and does a great job of cleaning the carpets.
It also works very good on your hard floors. We have a lot of tile floors and it just cleans them very well. It will pick up all the dirt and cleaning solution and the floors are dry when you finish.
This is a great product and you won't be disapointed with your results.
Rated 5 out of 5 by Dana Great Machine
I have owned probably 8 machines over the years. The last two being Bissel. I use the machine probably harder than most. We have kids, grandkids, and pets needless to say. I was always very pleased with my Bissel's other than wearing them out to quickly. I also manage properties so use it alot for that also.
This unit is by far better than the standard residential units I have been using and is simple to use. It isn't as bulky as it looks. Easy to manuver and the power is awesome.
For the extra few dollars from the others I am pretty sure it is going to outlast all of them. Definatley worth the upgrade to anyone who uses their carpet cleaner frequently.
Rated 5 out of 5 by Family of Five The BEST Machine Out There...Hands Down! Nothing Compares!
Having 3 children and all their friends over all the time our carpets do get pretty roughed up...dirty shoes, spilled food, etc. We have always rented the Rug Doctor to get our carpet looking good again and never considered anything else. We were in our local grocery store a couple weeks ago and saw this machine. My husband and I decided we would try it to see how it did. We rented it, along with the upholstery tool, and used it over the last couple days. WOW!!!! We will NEVER be renting another Rug Doctor again! Our carpets look NEW again! The high traffic areas look CLEAN! Our carpets dried quickly, my sofa and chairs look great, and I LOVE the up and back motion instead of the Rug Doctor which you have to lift up and push it all the way forward then set it down and pull it back. The design is amazing! The solution measuring cup is the lid to the clean water tank. You don't have to use a water pitcher to fill it, just take it to the tub! The dirty water tank doesn't have a large lip so it's easier to dump and get all the sand and dirty water out. The clean water tank lasts longer, which means less trips to the bathroom and back. We also used it to clean our kitchen floor, which is vinyl, and it came SOOO clean! This is an amazing machine and we will be buying one!!! Bissell, we have always believed in you as a vacuum cleaner manufacturer, and own the PowerGroom and LOVE it, but you have now acquired 1 more steam cleaner customer!!!!! Keep doing what you're doing!
Rated 5 out of 5 by Dave Big Green Clean!
I've used my green machine at three different locations already and as such it has paid for itself had I paid someone to do it. To top it off, my carpets are cleaner then they have ever been. Great machine and priced well below the local box stores when buying direct. It is the same machine they rent at Lowes but I know where mine has been.
Rated 5 out of 5 by clean freak Love the machine! Worth the investment for sure!
Professionally clean carpets!! Yahoo!
The machine is easy to use -- was a snap to assemble --
did a fantastic job cleaning my carpets @ home and @ the cottage! The attachment hose also worked fantastic to clean a fabric chair! Very pleased with purchase!
Rated 5 out of 5 by Big Green Girl Best cleaner EVER..get what you pay for /this one
I love this cleaner..I am an old Bissell customer who has the old original canister round big green machine and it still works and has not died. I needed another one for my condo at the beach, needless to say I decided to buy the 2X proheat based on the consumer reports and was very dissappointed, I ended up returning it and got my money back. That did not live up to the reviews. I finally decided to bite the bullet and pay the extra and get the follow-on to the Big Green machine I've had for 10+ years. This new one was the best purchase I've ever made for my home, I am a clean freak and like to keep the house clean and this baby is the answer to carpets. It actually does better than a professional carpet cleaner which I've hired multiple times at the beach house. The carpets look brand new and all spots, etc. are gone in a couple of sweeps over the carpet. It fluffs the carpet as well making it feel great afterwards. The water container capacity is wonderful allowing you to do several rooms without having to dump and refill constantly like I had to do with the 2x Proheat. The assembly was nothing! My husband loved that, just pulled it out of the box and its ready to go. The instructions are simple, if you can't work this one, you don't need to be using a cleaner! The drying time for this cleaner is also the best I've experienced EVER, including a professional cleaner. It's a little heavy but I have had back problems and this machine didn't bother me one bit, I used 2 hands and that worked great. If you are wanting a great cleaning machine and don't mind the extra cost please buy this one...HANDS DOWN THE BEST CLEANER...take it from me, consumer Guide reports was wrong!!!!!!!!!!!!!!!!! They are going on cost, I'm going on getting the job done and this machine will do that for you. You won't be sorry you bought it!
Rated 5 out of 5 by Techguy7 Best machine available!
My old carpet cleaner died last year so I decided to rent a Big Green Clean Machine from Lowe's and was truly amazed at the results. It even removed ground in dirt from high traffic areas. The build quality is excellent and the machine is very easy to use.
Considering that most of the cheaper machines by every manufacturer don't seem to last more than a couple uses without problems, I've recommended this machine to friends and relatives who are interested in buying a steam cleaner. Most people would rather own the unit to eliminate the hassle of rental pickup and return so if their budget allows, I always tell them to get this one.
The machine is a little heavy to navigate but that's a minor problem for me. I'll enjoy having a clean carpet throughout my condo and hope this cleaner will be an excellent long-lasting investment.
Rated 5 out of 5 by Carlos The best machine ever
I purchased the Big Green Deep Cleaning Machine about three weeks ago because my Pro Heat 2x Deep Cleaner decided enough was enough. After using the Big Green, I found it easier to clean carpets. It has a bigger tank than the Pro Heat and seems to clean better too. For those who can afford to purchase it, I would recommend it, if not you can also rent it from Lowe's. You will notice a big difference in how much better your carpet will look with the Big Green Machine. Also, be sure to use the cleaner that is included with the machine.
Rated 5 out of 5 by Momof3dogs Great light weight machine
About a year ago we had Stanley Steamer come clean our (1 year old) carpets and we were disappointed. They couldn't get a pet stain out and our carpets did not look any cleaner. We have since adopted 2 puppies who get excited and dribble as they walk. Our carpet was hideous. I rented the Big Green deep cleaning machine and did the carpets and couches. The pet stains came out, even the one the professionals couldn't do and our house looks and smells new.
Rated 4 out of 5 by Phil P. Great machine, but....
This machine is easy to use, easy tanks to use and carry, and does a good job of cleaning. But I have one BIG complaint. It leaves big balls of fuzz all over the floor! I had read about this complaint in other reviews. AND it's described in the ops manual! I want to clean the carpet, let it dry, and then enjoy the clean carpet. But no... there is still more work to do before you're done. I do not like that. Why can't this machine "pick up after itself"?
Rated 5 out of 5 by robert pro.cleaner 2012 bissell big green one of the best cleaners
I am a professional carpet cleaner for about, 20yr. and can say this machine really works, but it can be better with a little more work, but i like it!! i have one and it do clean like the big boys; it just need heat in it and it will be the best machine out there .!!!
Rated 5 out of 5 by steamshovel Better than zerorez and other pro's
Amazing machine, does not water log the carpet and dried within a couple hours. This machine did better than Zerorez carpet cleaners who we paid $200 to clean our carpets last time. I am so impressed I am going to buy one. Definitely recommend! I wish Costco would carry them!!!
Rated 5 out of 5 by Jimmy 1969 The BEST period.
First, Thank you Bissell. You have engineered the best carpet cleaning machine money can buy. After my first use of this machine on our white carpet it proved to me that nothing else will ever do a better job. I have been using the original and very first BIG GREEN CLEANING MACHINE I was given as a gift in 1995. It lasted without a single repair for 3 houses, 4 kids, 4 dogs, 3 cats and what must be without a doubt miles of carpet cleaning. Last month the trigger handle started to leak and to my great dismay the replacement part was no longer made just less than a year ago. Searched like crazy to find a part on line you name it, they are gone. :( So with that I decided to get a new machine. I bought and tried 3 other machines. They all went back to the store. They DO NOT hold enough cleaning solution. I'm telling you about the old machine simply because it gives credit to my Bissell experience with one great machine for 17 years. It still runs mind you. Just has a leaking trigger handle. Ok, moving on, the new Big Green cleaned several high traffic areas that nothing has ever been able to clean. Even after a good effort with the old machine could not clean the new BIG GREEN made my white carpet like new again. The ground in dirt is now gone. I took pictures on my phone as I cleaned the floor to message my wife and show her the results. I was shocked. I kept saying as I was cleaning "You are a total beast." If you use the Bissell high end cleaner and spend time going over the high traffic areas this thing will clean it. Also, I never even broke a sweat. The BIG GREEN did all the work. NO regrets. Like every other review it is worth every dollar. You get what you pay for with this machine. If I see bad reviews of this machine I would seriously question them. It is simple to use and a simple design that should last and clean for years to come. It paid for itself the first time I used it because I thought I was going to need to buy new carpet. Not anymore. They have been deep cleaned by the beast and I have pictures to prove it. :)
Rated 5 out of 5 by Rich B big green
Just used it today for the first time and it worked great.
The only problem is that Walmart doesn't have the refills in stock.
Rated 5 out of 5 by Clean Rugs Now!!!!!!!!!!!!!!!! Don't bother with other cleaners.............
This machine cleaned carpet heavily soiled and spotted in our house, that we were going to rip up and replace with tile. It looks new now! It was amazing how much dirt and garbage it pulled out of the rug area. Uses about 2/3rds less chemical than brand x rental machines. We also pre-spotted as recommened. Some of the really bad food stain/ spots needed to be gone over more than once, but you can't tell they were even there now. If you can't afford one then go rent one. We already got our $$$ worth in one use as most of the house is carpet. Just take your time and let the machine do the work. Criss-cross cleaning bad stains helps. Best $$$ we ever spent!!!!!!!!!! :) Thanks, Bissell!!!!!
Rated 5 out of 5 by Robert Weers Mr
Very happy with my Green Deep Cleaning Machine.
Easier to use than my old machine and removes more of the moisture from the cleaned area.Tanks are easy to empty and refill.
Rated 5 out of 5 by Happy Mom Worth the Cost!
I have owned a hoover steam vac V2 for about 8 years now, and am very used to cleaning our home carpets with it for the past 8 years. I was very glad to get a reasonably priced steam cleaner when my son was a baby crawling on the floors. I never rented a carpet cleaner before, but when I had family coming I knew my hoover would take me an entire day to clean three rooms worth of carpet, and I would spend a third of my time emptying and refilling the tanks, so I decided to rent the Bissell cleaner from Lowe's after reading reviews online about it. From the beginning, I could tell that the suction power on the Bissell was greater, and it got so much stuff out of the carpets that the Dyson vacuum and hoover steam cleaner completely overlooked. The tanks are also much larger than on the Hoover so you spend more time cleaning and less time emptying and refilling. It took less time to clean overall! I was amazed at how powerful it is and how great it works. The carpets looked fabulous for my family's visit and I am going to sell off the Hoover steam vac and just bought the Bissell Big Green Machine. It is well worth the cost. I joined the rewards program online, saved 10% with an online code for joining the email list, and saved an additional 5% for being a rewards member. That makes me so happy to buy one!
Rated 5 out of 5 by MikeW Amazing Machine
Best carpet cleaner that I have ever used! Last year, I rented a Big Green Deep Cleaning Machine and was so impressed with how easy it was to use and what an awesome job it did cleaning my carpet that I bought one. Money well spent...just can't say enough good about the product!
Rated 5 out of 5 by JEFF& DEBBIE worth every penny
We have used all the rentals out there, so we decided to invest in our own. this unit was so easy to use. Did 5 rooms and was really impressed at the ease at which we were able to finish. We could get a tank per room , some more. which limited our use of cleaner. Very impressed with everything about this unit, especially a 5 year warranty. best buy of the decade for us.They couldnt make it any easier to use straight out of the box ready.
Rated 5 out of 5 by joe the best carpet cleaner
I decided I would go ahead and purchase a big green machine. I have realized that since I like to be able to do my carpets when I want to, it would work out better to just buy one. . I have used all of the orther carpets cleaner available in the past and this one works very well.. In the long run although this machine may cost more it works so much better than one of the other machines that cost as must as this one. it did a good clean on my carpet. i would buy again if i had to. if you need a good carpets cleaner buy this one it will do the job
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Rated 5 out of 5 by CesarD Better than professional
I had seen this product at Lowe's and contemplated renting, but I had rented other products in the past as was not pleased with the cleaning quality and the drying time. I asked the store associate about the product and she gave me a good review. But, still did not want to believe so I called Kiwi to once again clean my carpets. I had four dogs, down to two, and three kids. One of which plays softball so dirt is a constant battle. The carpet was cleaned but did not feel it was as clean as it could be.
A few weeks ago, with a dirty carpet in the den I was once again looking to get the carpet cleaned. This time I decided to move forward and rent the Big Green Deep Cleaning Machine. I went to Lowe's and again asked the associate for their opinion. I got a solid review as they used it a weeks earlier. I rented the cleaner and there is no looking back. Worth every penny for the rental and will be buying it once I compare prices. What can I say, I can be cautious...
Rated 5 out of 5 by VW Best steam cleaner - great value
This machine is the best for cleaning. I have had my carpets cleaned by professional companies and this machine does as good, if not a better job than they have for less. After renting this the first time, I decided I would go ahead and purchase one. I have realized that since I like to be able to do my carpets when I want to, it would work out better to just buy one. I love having the machine available when I need it without having to rent one again and again. I have used all of the various models available in the past and this one works absolutely fabulously. The new Bissell products work really great also. In the long run although this machine may cost more initially it works so much better than one of the smaller machines that cost almost as much as this one.
Rated 5 out of 5 by Cleaning Machine Great machine worth the money
My parent bought one of these and I have cleaned my house, their house, friends house, and my brother done his. So it's worth the money if the whole family gets use out of it. We have 2 dogs, puppy, teenager and 6 yr old. So our carpets needed a good cleaning. This machine made the carpet look about like new. My friends carpet had stains coming up and looked pretty bad. I did thiers and when they got home they were amazed of how good it did. Thier carpet looked like new and even made the carpet soft and more plush. I've used a rental from home depot in the past and this machine does a better job. I use it pretty slow but the carpet I cleaned was pretty bad but taking my time payed off. Purchased machine <400 has a 5 yr warranty, it's worth it! Only one bad thing I wish it was wider, but don't let that stop you from buying one. Just look at reviews on this wesite or amazon.com and you'll see how nice this machine works.
Rated 5 out of 5 by pyates41 the best!
I have light grey carpet and 3 Yorkies. Due to this we shampoo carpets at least 1 a month. Over the last 8 years we have gone through 6 shampooers, up to this point we perfered the Hoover uprights the best because they extracted much better than the Bissell uprights. I also had a Rug Doctor like you see for rent, it was returned soon after its first use.
Last month my Hoover broke, so I had to rent a Rug Doctor, it did what I thought was a good job, but it kills my back and my wife had the same problem. Yesterday I used my new Green Machine for the 1st time, only 2 weeks after a very exhausting cleaning with the Rug Doctor. I was simply amazed at how much dirt i removed from my carpet, by looking at the waste water you would have thought it hadn't been done in years, this morning when i got up and walked on the carpet barefooted i could not believe how good it felt. The capacity of the water tanks is another great feature. This machine also leaves the carpet very dry, by the time i finished it was dry where i had started. Useing this machine did not hurt my back either. I know some may be scared of the price tag, but it is worth every penny! Carpet shampooers are like anything else, you get what you pay for. After looking on several sites i found it was best to buy it direct from Bissell. I ordered it on a Saturday and it was shipped on Monday morning from Texas and was at my home in Milwaukee Wi. the very next day. I cannot remember the last time I have been so pleased with a purchased (maybe my Harley).
Rated 5 out of 5 by PGM The RED Machine vs. the GREEN Machine
I do not own any machine but I have always rented them. Always renting the heavy Red Machine, I was out looking for the rental. I ran across the BIG GREEN at my local Lowe's. I rented this machine hurried home to start my long morning carpet cleaning. I hurried home that morning because I knew that it would take me several hours of work and all the rest of the day with all my windows open, fans blowing, and my back hurting after all that pushing and pulling. WOW BIG GREEN I am in love...lol...This machine is awesome. It is very easy to operate, it is easy to navigate, it places just the right amount of cleaning fluid on the carpet, and NO BACK PAIN! I finished my cleaning in record time and guess what...my carpets look newly installed. My carpets dried in record time and did I mention how clean. I did such a great job I am about to purchase this unit. Oh my neighbor now rents this same unit because she saw how clean my carpets were. Thanks Bissell for making my life better!
Rated 5 out of 5 by Stacey13 Best Machine Ever
I have used the other Bissell carpet cleaning machines, and they did a great job. The Big Green Deep Cleaning machine is just amazing. I moved into my home 12 years ago & am still remodeling all the rooms, but the living room carpet is the worst. I used my machine this past week & was utterly amazed by how clean the carpet got. I know if I had time to keep going over it that it would be even better. Even my family was amazed. I know it is pricey but it so worth it. I luv this machine.
Rated 5 out of 5 by Slim Super carpet cleaner!
I was online looking for the rug doctor carpet cleaner and came across bissel. Must I say that this machine is super awesome!! Just cleaned all the carpets in my house today and it is super clean. The machine is so easy to use and cleans really good! I recommend this machine to everyone!