2 Year Accidental Damage Protection Plan for Unlocked and Prepaid Mobile Phones $150 - $199.99

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By: Generic
Walmart #: 552106640
2 Year Accidental Damage Protection Plan for Unlocked and Prepaid Mobile Phones $150 - $199.99
$39.00
$39.00
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This item will be delivered via email. Simply add it to your cart like a regular item. During checkout, you'll be asked for an email address where you'd like this item sent. After you make your purchase, it will be emailed to you shortly after your order is processed.

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This item is not available for pickup or at any of the Walmarts within 50 miles of your location.
Peace of mind without the sticker shock.Our Care Plan protects your mobile phone from failures such as drops, spills, and cracked screens. No deductibles or hidden fees.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Peace of mind without the sticker shock.

Our Care Plan protects your mobile phone from failures such as drops, spills, and cracked screens. No deductibles or hidden fees.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Peace of mind without the sticker shock.

Our Care Plan protects your mobile phone from failures such as drops, spills, and cracked screens. No deductibles or hidden fees.

2 Year Accidental Damage Protection Plan for Unlocked and Prepaid Mobile $150 - $199.99

Get long-term peace of mind for your Prepaid / Unlocked Mobile Phone with a Product Care Plan. Our Care Plan protects your Unlocked or Prepaid Mobile Phone for two years from the day you purchase a plan. If your phone has a covered failure during the plan's term, we'll replace it or reimburse you for its full purchase price, including tax. There are no deductibles or hidden fees.

2 years of protection for your Prepaid / Unlocked Mobile Phone begins the moment you purchase your Plan.

We enhance and extend the manufacturer's warranty.*

Our Product Care Plan provides more coverage than the manufacturer's warranty, such as failures due to:

  • Accidental Damage from Handling, such as spills, drops and cracked screens
  • Power surges
  • Defects in materials and workmanship
  • Mechanical or electrical failures, including those due to normal wear and tear
  • Internal heat, dust and humidity

This plan provides 2 years of coverage from the date of purchase.

Learn more about our Product Care Plans

Your Product Care Plan also includes:

    Quick Reimbursement. We'll reimburse you for your covered claim in as little as 24 hours.

    Transferable Coverage. If you sell your product or give it to someone as a gift, your Product Care Plan and all of its benefits are fully transferable to the new owner, so it maintains its value.

Accidents happen. Take comfort knowing that your purchase is protected from accidental drops, spills and cracked screens from day one.

How the plan works:

  • Add the Product Care Plan to your shopping cart.
  • Your product is covered the moment you complete your purchase.
  • Within two business days, you will receive an email with Plan details. If you do not receive this email, simply call 1-877-968-6391 with your order number to have it sent again.
  • If you need to make a claim, call us 24 / 7 / 365 at 1-877-968-6391. Just have your order confirmation emails handy when you call.

Important information:

  • Products need to be purchased from either Walmart.com or a Walmart store.
  • You can purchase this Product Care Plan for any eligible product up to 30 days after purchase, as long as you have the original Walmart product receipt.

*Limitations and exclusions apply. See Terms and Conditions for complete program details.

Specifications

Manufacturer Part Number: 24X200MOB
Model: 24X200MOB
Brand: Generic
Assembled Product Dimensions (L x W x H): 1.00 x 1.00 x 1.00 Inches
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Customer Reviews

Customer Reviews | 198 reviews | 4.4 out of 5

4.5 stars

198 reviews | 4.4 out of 5

4.5 stars

198 reviews | 4.4 out of 5

92%
Would recommend to a friend
5 stars
146
4 stars
23
3 stars
13
2 stars
3
1 stars
13
1-5 of 160 total reviews
92%
Would recommend to a friend

Age

Gender

NO MORE BUSINESS FROM ME!!!!!
5/25/2016

Customer review by DisappointedToSayTheLeast

1.0 stars 5/25/2016 by DisappointedToSayTheLeast
by DisappointedToSayTheLeast

This sounded like such a great deal! HOWEVER, I was told, by three different reps when calling in before I shipped out my damaged phone, that AS SOON as they see that UPS scanned my damaged phone and it is on it's way, they will send out my replacement phone. THREE representatives told me that. UNTIL I finally shipped my damaged phone (and made arrangements to not have a phone for 2 days) and called back to make sure they saw UPS had scanned it, and now they are telling me that it will be longer, possibly 5 business days!?!?!?!? At first I was told (by two reps and a supervisor) that this was for a completely "random" verification process that they do every now and then, but when I talked to the final person (in a long line of representatives, supervisors, etc.), she told me that it wasn't random, but it's what they do for ALL CELL PHONES? I asked if there was any way to get this faster, since I was told the wrong thing several times, and the answer is NO? "That's just the way our company works" I was told. I have never been so angry at a company in all my life, nor am I a "complainer" about how I've been treated, but I just had to make an exception for these people. So I'd say make sure you read all the fine print, etc, very carefully, but even then, these people will STILL tell you to your "ear" the wrong information several times over. I could go on and on, but I guess I'll leave it at that. I'm extremely disappointed that not one person cared to try to make this right.

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DisappointedToSayTheLeast
Would recommend to a friend? No
Slowest Customer Service Response of All Time
10/24/2014

Customer review by CEllenB

1.0 stars 10/24/2014 by CEllenB
by CEllenB

It took 4 and a half weeks from the day I called to to the day I received my check to go purchase a new phone, because they did not have my phone in stock. It took 10 days for them to notify me that they needed me to send them a copy of my receipt, even though I had called and talked to several associates. It took 11 days from the day a mailing label was issued to the day I received it in the mail from UPS, in order for me to mail my phone to them. It took a week for them to receive and process my phone. It took 10 days for them to issue a check and mail it to me, and for me to receive the check. One associate said they would credit my account, and another later said that they cannot credit your account because they do not have banking services. They kept the entire amount for the two-year plan, even though this happened within the first year. And, when I bought the plan, they gave me the wrong plan brochure (you should get the blue Mobile Care Plan, not the green one) and did not tell me there is a replacement fee each time you get your phone replaced. There was one very helpful woman named Susan at the Plan Call Center. Everyone else followed a script, did not even try to help, some were short, and all except Susan simply said there is nothing they could do. As long as you know it may take over a month to get your precious $600 phone replaced, and they will do absolutely nothing to speed up the process, go for it.

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CEllenB
Would recommend to a friend? No
Don't go without this Accidental Damage Protection
9/18/2012

Customer review by missemmy

5.0 stars 9/18/2012 by missemmy
by missemmy

I can't thank Walmart and its protection plan enough. I only had my cell phone for less than two months, and it landed up in the swimming pool and no longer worked, even after days of drying it. I went on line and reported it, followed the instructions that were given, and within less than 48 hrs. I was able to purchase another phone, and a new plan. How good is that? Though my Walmart store did not have the cell phone I wanted, but if it did, I would be using it right now. I ordered it on line, and was given 3 ways of getting the phone to me. It was my choice on how quickly I wanted it. Thanks again Walmart for your great service with this.

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missemmy
Bradenton, Fl
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 3 months
Gender:Female
Usage:Every day
Great Warranty Plan
9/22/2012

Customer review by libraryrebel

5.0 stars 9/22/2012 by libraryrebel
by libraryrebel

For the price it is a huge bargain. Where can you pay $19.99 and get a two year warranty that covers spills, breaks, mechanical failure. That's .83 a month for total coverage. Most carriers would charge you $3 to $5 a month for the same coverage. Get this warranty as it might come in handy down the road.

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libraryrebel
North Las Vegas, NV
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Male
Usage:Never
cheaper than other companies
9/15/2012

Customer review by vette82

5.0 stars 9/15/2012 by vette82
by vette82

I purchased this option along with my phone. I have not had need to use the insurance, but can say that it is much cheeper than what I would have paid with a major provider such as verizon or AT&T. I can not respond to the quality of the service, as with most insurance policies you never know unless you have a problem

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vette82
Pittsburgh PA
Would recommend to a friend? Yes
Age:65 or older
Ownership:2 - 7 weeks
Gender:Male
Usage:Never
1-5 of 160 total reviews See all
1-5 of 160 reviews

Customer Reviews | 198 reviews | 4.4 out of 5

Customer Reviews

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Questions & Answers 128 questions
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DOES THIS PHONE COME WITH A BATTERY?? IF NOT WHY??? AND IF NOT WHERE DO I PURHASE ONE AND HOW MUCH IS THE BATTRY?
by JAMES CANADA 12/21/2012
11 answers
  • A. To the best of my knowledge, all new cellular phones come with a battery and phone charger.
    by fixerbob9/7/2015
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  • A. yes--a very nice one
    by baytyme7/23/2016
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  • A. yes the phone comes with a battery.
    by rosiethebird127/2/2015
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  • A. Yes, James this phone does come with a battery.
    by squookie7/2/2015
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  • A. It comes with a battery. If you need a new one at any time I don't know where in town to get one, you would probably contact straight talk to send you one.
    by blondi5597/2/2015
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  • A. Yes it has ever thing with it. Included a Battery and Charger
    by Gool7/2/2015
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  • A. When have you ever bought a phone without a battery? It comes with earbuds and a charger as well.
    by Elidommom7/2/2015
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  • A. YES
    by rgr4637/2/2015
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  • A. YES THIS PHONE COMES WITH A BATTERY
    by SALLY047/2/2015
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  • A. Yes it comes with a battery.
    by LostJim7/2/2015
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by Annie 11/21/2012
7 answers
  • A. Nope then you should be covered. If you have any problems with the phone within 2 years just contact the phone number you have for the protection plan.
    by chrishe1233/12/2016
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  • A. There should be details on the receipt about registering your product online. That needs to be done in order for the phone to be covered.
    by ARFiles3/12/2016
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  • A. Is there?
    by Supercalifragilistiz8/9/2015
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  • A. There are no gotchas. they usually send you a gift card for the price that you paid for the phone. You can then purchase any phone that you want too.
    by Tiredoldhag196711/1/2015
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  • A. No
    by eyem4reel10/27/2015
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  • A. Keep your receipt. You need it when you send it in to verify coverage.
    by boing8/9/2015
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  • A. no
    by Meyers0611/11/2015
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