Shark Rotator Professional Upright Vacuum, NV400

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  • Anti-Allergen Complete Seal Technology
  • Extra-large capacity bottom-empty dust cup
  • 30' power cord
  • Gifting note: This item ships in the manufacturer's original packaging. If intended as a gift, the packaging may reveal the contents.

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    About this item

    Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
    This lightweight, never-loses-suction Shark Rotator Professional Upright Vacuum NV400 is ultra-maneuverable, featuring enhanced swivel steering for better control to maneuver in and around furniture. It also features ultra-quiet technology for operation anywhere, anytime. The Shark rotator upright vacuum's Anti-Allergen Complete Seal Technology traps over 99.99 percent of dust and allergens. It includes an extra-long cleaning reach wand, pet power brush and other premium tools, including a 24" flexible crevice tool and a three-in-one tool that ride on board for versatile cleaning throughout the home and beyond. The premium power nozzle comes with powerful headlights for illuminating dark spaces and the brushroll can be turned on or off, providing superior performance on both carpets and bare floors. Ergonomic handles and an extra-large capacity bottom-empty dust cup make this item so easy to use. A generous 30' power cord provides maximum range for cleaning a large area

    About this item

    Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

    This lightweight, never-loses-suction Shark Rotator Professional Upright Vacuum NV400 is ultra-maneuverable, featuring enhanced swivel steering for better control to maneuver in and around furniture. It also features ultra-quiet technology for operation anywhere, anytime. The Shark rotator upright vacuum's Anti-Allergen Complete Seal Technology traps over 99.99 percent of dust and allergens. It includes an extra-long cleaning reach wand, pet power brush and other premium tools, including a 24" flexible crevice tool and a three-in-one tool that ride on board for versatile cleaning throughout the home and beyond. The premium power nozzle comes with powerful headlights for illuminating dark spaces and the brushroll can be turned on or off, providing superior performance on both carpets and bare floors. Ergonomic handles and an extra-large capacity bottom-empty dust cup make this item so easy to use. A generous 30' power cord provides maximum range for cleaning a large area

    The bagless design means that you save time and resources by not having to purchase or install any bags. It's lightweight, which makes it easy to transport or operate for an extended period without developing strain or fatigue.
    Shark Rotator Professional Upright Vacuum, NV400:

    • Rotator technology with enhanced swivel steering and better deep carpet cleaning
    • Anti-Allergen Complete Seal technology
    • Shark rotator upright vacuum never loses suction
    • Lightweight and ultra-quiet operation
    • Extended above-floor reach and premium pet tools
    • Ergonomic handles
    • Extra-large capacity bottom-empty dust cup
    • Bagless upright vacuum saves time and resources
    • 18" fixed crevice tool
    • Dusting brush
    • Premium power brush
    • 30' power cord
    • 5-year warranty
    • Model# NV400

    Specifications

    Cable Length: 30'
    Color: Assorted
    Cord Length: 30'
    Watts: 1200 Watts
    Color Category: Red ,  Silver
    Model: NV400
    Brand: Shark
    Volts: 120 V
    Recommended Use: Residential
    Condition: New
    Manufacturer Part Number: NV400
    Power Type: Mains
    Features: No ,  Multi-Surface
    Assembled Product Dimensions (L x W x H): 12.20 x 13.26 x 45.47 Inches
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    Customer Reviews

    Customer Reviews | 554 reviews | 4.4 out of 5

    4.5 stars

    554 reviews | 4.4 out of 5

    4.5 stars

    554 reviews | 4.4 out of 5

    92%
    Would recommend to a friend
    5 stars
    397
    4 stars
    92
    3 stars
    15
    2 stars
    12
    1 stars
    38
    1-10 of 527 total reviews
    92%
    Would recommend to a friend

    Age

    Gender

    Great Suction!
    2/8/2016

    Customer review by ConsumerShopperJustLookn

    4.0 stars 2/8/2016 by ConsumerShopperJustLookn
    by ConsumerShopperJustLookn

    Had to buy a new vacuum as my old one which was a hoover for pets took a tumble down our stairs :( So after reading the reviews decided on this one. Great suction - it was smaller and feels a little top heavy however very easy to move around and I like that it has a smaller bottom as I can get into places I couldn't before. Love the attachments especially the turbo brush for doing stairs and did I say great suction. I had just vacuumed before my old vacuum decided to commit suicide - bought this vacuum same day and re-vacuumed and boy it picked up a lot more!- I have a dogs and a cat and it picks up the dog/cat hair great - I also like the way it leaves the carpet looking plush! The only thing that would make this vacuum a 5 star would be if it had a retractable cord - my old vacuum had that and I loved it...also although you can turn off the brush part so you can use on bare floors I found it didn't get everything up and pushed the dirt around...Other than that I really like this vacuum ;)

    Was this review helpful? (37) (10)
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    ConsumerShopperJustLookn
    Would recommend to a friend? Yes
    Best vacuum ever!
    12/4/2014

    Customer review by waggels

    5.0 stars 12/4/2014 by waggels
    by waggels

    Have had a Dyson for several years and was thinking about getting another one so I didn't have to drag it up and down the stairs, however didn't really want to pay an outrageous price for it. Then came across this vacuum and checked out the reviews, thought I would go ahead and give it a try. I must say that my Dyson has been failing me! The amount of fine dust that the Shark pulled out of my carpet was astounding. I knew the Dyson was missing some stuff because when I would steam clean the carpets, the steam cleaner would pick up the fine sand left behind. This Shark definitely picked up that sand and my floors look like new. It fits under cabinet bases (unlike the Dyson) and cleans bare floors perfectly. I have 2 dogs that shed a lot and it picked the hair up with no problem. The only thing I don't care for is the ball and swivel part of the vacuum, makes it feel a little top heavy. I am thinking about getting another Shark and retiring the Dyson to the dark basement, poor Dyson.

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    waggels
    Would recommend to a friend? Yes
    Atrocious support**
    6/2/2016

    Customer review by Stavrowsky

    1.0 stars 6/2/2016 by Stavrowsky
    by Stavrowsky

    I bought the Shark Rotator Pro in December of 2015. It broke (the motor stopped working) in January 2016. Walmart exchanged it no problem. The new one broke (motor stopped working) in May 2016. Since it was more than 90 days, I had to contact Shark to get it serviced. I have tried at least 20 times to call their customer service number over the past two weeks. It is always busy. I connect by on-line chat. The agent told me the only way to get service was the same 800 number that is always busy. I have now emailed customer service 3 times. They never respond. As far as I'm concerned, you'd have to be nuts to buy this vacuum. Unless, of course, you don't mind wasting $150.00 plus. You might get lucky. But if it breaks (and I've had two break so far), you're going to be stuck with it and no help in the offing. The warranty is useless. They don't respond.

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    Stavrowsky
    Would recommend to a friend? No
    Handy, compact and works well
    9/22/2014

    Customer review by SunMoonSea

    5.0 stars 9/22/2014 by SunMoonSea
    by SunMoonSea
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I just got this and only tried it once, but so far I am pleased. It seems to have good sucking power and features for the price. I like that there is storage for the attachments right on the vacuum - well most. The pet attachment and if you buy other optional attachments don't have a 'plug on' space. I stick it on the handle for temporary storage - I like to keep it all together - otherwise parts get lost and/ or not used. I like the multiple filters, and after vacuuming a dusty shag rug I did not have to sneeze- so that's a good sign. I also like that the dirt container is transparent - yucky but effective! You don't have to guess when the container is full and you can see it at work. The hose is fairly short, but easily expands. maybe a little longer would be good. The unit also came with a 'free' hand held which I love. Although it's not a wet- dry vac like previous ones I have owned - it is much more powerful. best one I have owned. Only drawback is that I wish it came with a wall storage attachment.

    Was this review helpful? (22) (3)
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    SunMoonSea
    Portland, OR
    Would recommend to a friend? Yes
    Ownership:1 week or less
    Gender:Female
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Very versatile vacuum
    12/14/2013

    Customer review by FMNS

    4.0 stars 12/14/2013 by FMNS
    by FMNS
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I own a Dyson DC 39 Animal canister that I had been using for my cleaning business, but the fragile wheels on the floor attachment have broke several times and I have had to have the part replaced. You would think a $500 vacuum would hold up better than that. I decided to give the Shark NV500 a try since I need a vacuum that can tackle pet hair. I like the fact that this vacuum can convert to a canister and has a special floor tool that is very gentle on wood floors, yet has the suction needed to pick up dirt in corners without having to take it remove it. It does very well on carpet and maneuvers easily around furniture/walls with the swivel head. Two things I do not like, the pet tool has already broke and am being sent a new part. Hopefully this was a fluke and will not happen with the new one. Also, the vacuum is very top heavy and will tip over if you are using the hose with one of the attachments. This can be very annoying. At 1/2 the price of the Dyson, I believe this is a good alternative as long as the pet tool holds up.

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    FMNS
    Columbus, OH
    Would recommend to a friend? Yes
    Age:45 - 54
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    not good for pet hair
    1/27/2013

    Customer review by blackdoggie

    2.0 stars 1/27/2013 by blackdoggie
    by blackdoggie

    I purchased the NV400 rotator at Walmart for a Christmas present for my house. We have a black Labrador and my other vacuum was very old. The Rotator is easy to get around furniture and under things but it is not a good design for pet hair. The opening into the canister from the vacuum is very small and square and the hair balls up in the tube and does not go into the vacuum. You have to remove the dirt canister and remove the clog after each vacuum. The vacuum has suction but the design does not allow the hair to go into the cannister. We cleaned all the clogs out thinking it was a one time thing and tried again but it clogged up again. The hair was dry and only hair was in the clog. I am afraid this one will have to go back. I will clean it up and return it to Walmart. I have had other shark products and was very happy with them but this design simply clogs up with even a little dog hair. So sorry Shark- I am disappointed with this model.

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    blackdoggie
    Dallas
    Would recommend to a friend? No
    Age:65 or older
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every few days
    Not Too Shabby
    1/16/2014

    Customer review by Meg321123

    4.0 stars 1/16/2014 by Meg321123
    by Meg321123
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I bought the Shark because I cannot afford a Dyson. While it may not be as good as the Dyson, (my mother has one and I have used hers) for a third of the cost it's darn close. It has powerful suction though I have noticed it works better on Berber than shag. It works surprisingly well on wood and tile. Another great thing is it doesn't fall over on you when your using the hose and attachments. A couple of negatives-- it's a bit heavy, the sweeper head is a bit small (which may be a positive if you have a lot things you need to sweep around), and the suction is not that powerful on the edges of the sweeper head. That being said I am still very happy with my purchase and I hope it holds up. I have two inside dogs and a six month old so I sweep A LOT. Oh and the filtration is great. I'm comfortable using the vacuum around my daughter without having to worry about the quality of the air in the room.

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    Meg321123
    Indiana
    Would recommend to a friend? Yes
    Age:25 - 34
    Ownership:2 - 7 weeks
    Gender:Female
    Usage:Every few days
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Design flaws
    9/15/2013

    Customer review by xpurplebubblegum

    3.0 stars 9/15/2013 by xpurplebubblegum
    by xpurplebubblegum

    I really wanted to give this vacuum 5 stars, but it has some design flaws. The suction of this vacuum on both carpet and hard floors is amazing. I also like the "head lights" on the front to see in darker corners. The things that I do NOT like are: The hose. I cannot stand the hose on this vacuum. It does not extend easily.. If i want to vacuum the steps for example I have to carry the whole vacuum with because the hose is so tight that if I just take the hose, the vacuum will come flying down the stairs with it. It just makes it more difficult to do tasks that it should excel in. It does after all boast about the 12 ft hose extension. I'd say it extends about 4-5 ft without have to carry the vacuum around. I also do not like the little open and close air things (sorry, don't know what the technical term would be) on the top of the hose, as that is where I hold it and I also push them open, lowering the suction a bit. If it weren't for these 2 flaws (in my eyes, anyway) I would give this vacuum 5 stars. But those 2 things annoy me every time I use the vacuum, so I can't.

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    xpurplebubblegum
    Palmyra, Pa
    Would recommend to a friend? Yes
    Age:25 - 34
    Ownership:9 - 10 months
    Gender:Female
    Usage:Every day
    No need to look any further
    4/8/2014

    Customer review by Weefdog

    5.0 stars 4/8/2014 by Weefdog
    by Weefdog
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.

    I must say I was a bit skeptical because of some of the negative reviews I had seen on the net. But when I received the box and assembled the vac I saw how well it was constructed. I Then vacuumed an 8 foot section of my hallway carpet. The carpet is a patterned Berber which has been a pain to vacuum since day one. I'm embarrassed to say I practically filled the canister in just the hallway. Mind you I have a long haired cat, but i have never seen my carpet this clean in it's life. One thing I like is not having to adjust the hight of the vacuum head for different heights of carpet. I could have spent a lot more on something like a Dyson but this vacuum has enough suction to pull anything out of tight woven Berber. The only drawback I can see is having to empty the canister so often. But it's a quick one button operation to pull it off, and one button to empty it into the garbage. Buy this Vac! you won't be disappointed! From what I hear this one has a lot more suction that the lift off model. Plus it came bundled with a hand held pet vac which is great for quick touchups.

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    Weefdog
    Fridley MN
    Would recommend to a friend? Yes
    Age:55 - 64
    Gender:Male
    Usage:Every few days
    Verified purchaser
    Verified purchaser
    Customer has been confirmed to have purchased the item from Walmart.
    Accessories are not same as claimed
    1/8/2014

    Customer review by LatteLisa

    3.0 stars 1/8/2014 by LatteLisa
    by LatteLisa

    I just purchased this vacuum yesterday because of its great reviews. Unfortunately it DID NOT include an "extendable crevice tool" instead it was just a cheap plastic crevice tool that did not extend and did not have a rubber tip as claimed. Also the slide out upholstery brush that was supposed to be included was a far cry from the cheap tiny short bristled brush that came in the box. Obviously the accessories were switched out for cheaper alternatives. The swivel steering really isn't very exciting, it's just as easy to use a straight vacuum. And I wasn't very impressed with the length of the hose considering it's marketed as Extra Long reach. The crevice tool works ok for the floor, but doesn't quite reach the ceiling unless the main vacuum unit is bumped to the wall or me, which made it difficult to work with. I am thinking of returning this item, it's just not as good as advertised. This vacuum picks up dirt and old carpet fibers pretty well. Great for picking up long strands of hair from me and my daughter, but I had to cut from the beater bar.

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    LatteLisa
    Shelton, WA
    Would recommend to a friend? No
    Age:45 - 54
    Ownership:1 week or less
    Gender:Female
    Usage:Every day
    1-10 of 527 total reviews See all
    1-10 of 527 reviews

    Customer Reviews | 554 reviews | 4.4 out of 5

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    Back
    by Muffin42 12/8/2012
    8 answers
    • A. The 400 comes with a pet hair brush that is powered by suction. It works but isn't as powerful as the one that came with my Electrolux which plugs into the vacuum and is powered. The wand shown in the video for this model shows an extendible crevasse tool with a rubbery extension. The vacuum I just brought home has a solid plastic tool which does not extend. Walmart should check their videos...
      by 5petstoomany12/22/2015
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    • A. There are two tools that could be used for pet hair. However the V400 is not good for pet hair as it clogs up the vac tube that goes into the dirt canister.
      by blackdoggie12/22/2015
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    • A. The vacuum comes with 2 different attachments for cleaning furniture. If there is a drawback to this product, it's that neither one of these attachments rotates. The attachments do a fair job of cleaning pet hair.
      by GrnadmaS5/8/2016
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    • A. YES DOES A GOOD JOB
      by CLEANER212/22/2015
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    • A. Yes. The pet hair tool has an extremely fast rotator that is VERY effective at removing pet hair, including that of our male Pomeranian.
      by HappyNFortWayne12/22/2015
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    • A. Yes, it has it's own small attachment with it's own beater bar for that type work as well as several other onboard tools.
      by madguitarist12/22/2015
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    • A. Yes. You get a crevice tool, power brush, and multi tool
      by coffeemar1/3/2016
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    • A. yes, it comes with a large one for the floors and a small one for the couch. they are especially for pet hair, they work great!
      by missdanniibby4/21/2016
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