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Walmart Family Mobile SIM Starter Kit

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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
  • Powered by T-Mobile
  • Unlimited talk and text
  • First line is $45 per month
  • About this item

    Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

  • Powered by T-Mobile
  • Unlimited talk and text
  • First line is $45 per month


    Walmart Family Mobile SIM Starter Kit:

    • Powered by T-Mobile
    • Unlimited talk and text
    • First line is $45 per month
    • Additional lines are $25 per month

  • Specifications

    Manufacturer Part Number: 610214629319
    Brand: T-Mobile
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    Customer Reviews

    Customer Reviews | 70 reviews | 3.6 out of 5

    3.5 stars

    70 reviews | 3.6 out of 5

    3.5 stars

    70 reviews | 3.6 out of 5

    71%
    Would recommend to a friend
    5 stars
    35
    4 stars
    10
    3 stars
    0
    2 stars
    9
    1 stars
    16
    1-5 of 57 total reviews
    71%
    Would recommend to a friend

    Age

    Gender

    GREATEST Cell Plan EVER!!!!
    12/5/2012

    Customer review by Yeaya

    5.0 stars 12/5/2012 by Yeaya
    by Yeaya

    I have had a cell since 16 yrs old (I'm 30 now# with Sprint, Alltel, US Cellular, & T-Mobile. Always had issues with auto systems, or people at call ceters out of country, messed up billing, surprise charges, mistaken suspentions with crazy re-activation fees....it was INSANE!!!! Then wandering around Wal-Mart electronics, my husband and I about 2 yrs ago now, found a Family Mobile kiosk....sounded way to good to be true...but hey what's another cell company at this point, right?!?!?! We went for it....and OMG they dont lie!!!! No hidden fees, no roaming, no signal issues, same bill every month for a year and a half #changed recently because we now have 3 lines instead of 2# & we are ALL running brand new androids #from T-Mobile# on our plan with NO ISSUES and no crazy extra data plans!!! We have the nationwide unlimited talk, txt and web plan for all 3 lines and my bill has never been over $120 #with tax included). I only pray that Wal-Mart NEVER discontinues this!!!!

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    Yeaya
    North Carolina
    Would recommend to a friend? Yes
    Age:25 - 34
    Ownership:Longer than one year
    Gender:Female
    Usage:Every day
    Awesome value! Best choice for Baltimore area
    11/16/2012

    Customer review by BrEngineer

    5.0 stars 11/16/2012 by BrEngineer
    by BrEngineer

    Coverage is a little weaker than my previous carrier, but I have had no problems in Maryland. Wife and I purchased two unlocked win phones to use with this service. Both are fully compatible with Family Mobile. Just had to set them up properly - found instructions on internet. We previously had the nations largest carrier and were nervous about switching, but NO regrets. Now with the unlimited Family Mobile plan, we can use our music pass to download alsmost any song we want no matter where we are without paying extra. Also we can pull word or excel files onto the phone, edit them, and email them, which is nice when I travel around the state for work. So far no problems with reception. The win 7 phones coupled with the Family Mobile service is an incredible combination!!! The phones are like a mini PC and with the unlimited Family Mobile service, the sky is the limit with what you can do. NOTE: Walmart's site indicates the sim card is "standard" size. Just to clarify, this is a mini-sim card, so most unlocked GSM phones out there are compatible.

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    BrEngineer
    Baltimore, MD
    Would recommend to a friend? Yes
    Age:25 - 34
    Ownership:2 - 7 weeks
    Gender:Male
    Usage:Every day
    customer service
    3/6/2016

    Customer review by BadCustomerService

    1.0 stars 3/6/2016 by BadCustomerService
    by BadCustomerService

    I found at that for the price of my 3g plan I could have been receiving 5g data didn't find this out until I called to lower my plan to the34.88 plan was told it was lowered but it wasn't when I called they stated I was given wrong info the 34.88 was no longer available and that my bill amount was the same I was now getting 5g instead of 3g which I could of taken advantage of over a year ago had I been made aware of it the agent and the supervisor were very rude over talking me and no apologies were made so now after 3 years of service I am leaving family mobile bc you get what you pay for not to mention their call center is over seas and no one can barely understand you when you do call in  

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    BadCustomerService
    Would recommend to a friend? No
    Happy long term customer
    6/8/2012

    Customer review by LGOptimusT

    5.0 stars 6/8/2012 by LGOptimusT
    by LGOptimusT

    I have had 2 lines for over a year now. So I got plenty of experience and time to rate this product. Before I switched to Family Mobile, I was very hesitant as it sounded too good to be true. I did my homework and researched all the different plans and prices from all main providers and decided to go with Family Mobile. I was sick and tired of paying about $140 a month for calls, text, and data for 2 lines. Just wanted good service and not as expensive. Even though there are smaller providers with cheap plans, the problem is that it was just local and I needed a provider that worked at national level and didn't want to have to worry about roaming fees. It's been great so far, I really have no complaints at all. The coverage is great and it really has unlimited national calls and texting. No roaming fees either. I also use the Extras Pack quite a lot to access the internet on my phone and even to make international calls. The charges are very accurate for both internet access and international calls. By the way, the quality of the international calls is very good. So, yes, Family Mobile really is as good as it sounds and I hope more families can benefit as well and save $$$, specially during these times. Cheers!

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    LGOptimusT
    Denver, CO
    Would recommend to a friend? Yes
    Age:35 - 44
    Ownership:Longer than one year
    Gender:Male
    Usage:Every day
    sub par
    10/19/2015

    Customer review by An anonymous customer

    1.0 stars 10/19/2015 by An anonymous customer
    by An anonymous customer

    The service I was provided was sub-par. The upload and download speeds were poor. The speeds were comparable to 3G but on a 4G network. Why use t-mobile 4g network and extra battery when its at 3g speeds? The throttled speed was unacceptable. My connection dropped constantly and was limited to 128kbps which is enough for email and nothing more. It was very frustrating being on t-mobiles network which is very quick and being limited to speeds that are useless. You get what you pay for though, the pricing was very fair, for $37 I got unlimited talk and text and data lasted for 6 days of my billing cycle. I can see an elderly person having no issue with this service but anyone who plans to use their smartphone in any capacity should look elsewhere. for less than $10 more i'm now getting unlimited talk text and 5 times the data with double the speed with another carrier.

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    An anonymous customer
    Would recommend to a friend? No
    1-5 of 57 total reviews See all
    1-5 of 57 reviews

    Customer Reviews | 70 reviews | 3.6 out of 5

    Customer Reviews

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    Customer Q&A

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    with AT&T we are charged our regular monthly fee plus an additional charge for data since we have a smart phone. Is the Walmart family plan the same?
    by kinnnn 5/13/2012
    3 answers
    • A. This is the activation kit which gets you the SIM card to put in your phone so you can access the Family Mobile service. This is a one-time charge of $25. Additionally you must get a monthly service plan: "Every line has unlimited talk and text, so customers can be assured of no surprise overages when they receive their bill each month. The first line of service is just $45 per month and each additional line is only $25 per month."
      by Zappattazz6/15/2013
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    • A. Your data plan is an additional fee over and above the $45 per line they charge for unlimited calling and text. You have different data packs that you can purchase and you can add them at any time as well.
      by azlady226/5/2013
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    • A. Nope, Family Mobile is not the same as AT&T as far as the additional charges for data. It works a bit differently. To access data on Family Mobile, you have to buy what they call "Extras Pack refill card" and they charge the data to that Extras Pack refill card. For example, you can buy a $40 Extras Pack and you get $1000 MB of data. Cheers!
      by LGOptimusT6/15/2013
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    Also on the starter kit details on the website says $45 for first line and $25 for additional lines, on the pamphlet it says $45 first line and $35 additional lines? Which is correct price for additional lines?
    by an anonymous customer 5/3/2012
    3 answers
    • A. Your 1st question: Starter kit contains the SIM card which allow your T-Mobile compatible handset to connect to the Family Mobile service. One-time charge of $25. You must get a separate starter kit for each phone which will be connecting to the Family Mobile service. During your communication with customer service as part of the activation process, you get your number(s) (or steps to keep your existing number) after choosing one-line service or multiple lines. Your second question: The cost stated on the website is the pricing if you choose to use a credit card to purchase the activation kit online for shipping to your home or delivered to your nearest Walmart for pickup. The pamphlet price, that you see at the store counter, is if you pay for it in the store along with any other in store purchases.
      by Zappattazz4/27/2013
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    • A. Yes, you need a starter kit for each line at $25.00 This is the SIM card needed to activate the service. You will also need unlocked phones if they are not already T-Mobile lines. Once completed your cost is $45. for the 1st line and then $35 for each additional line. The area codes for all 3 must be the same or they will have different accounts. The $25 was a promotion when it launched.
      by azlady224/27/2013
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    • A. Yes, you do have to buy a started kit for each line (family of 3 activation = $75). The second price is correct. In the past, the price was $25 for additional lines but now it's $35 for additional lines. Cheers!
      by LGOptimusT7/22/2012
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