Check out these related products
- $23.36 Was $27.37Save $4.01
- $13.15 Was $19.95Save $6.80
- $15.00 List price $24.99Save $9.99
Social CRM for Dummies
Consider these popular products
- $9.86 List price $17.00Save $7.14
- $18.56 Was $20.86Save $2.30
- $17.32 List price $21.99Save $4.67
- $12.03 Was $13.22Save $1.19
About this item
About this item
Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.
Paperback, John Wiley & Sons Inc, 2012, ISBN13 9781118242490, ISBN10 1118242491
Discover great ways to engage your customers through the social web
Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation. In a friendly, easy-to-understand style, it explains how you can create new marketing communications and develop smart, applicable content that produces results from your online community. You'll learn to use data to drive results, create social Key Performance Indicators for different business units, and a great deal more.Today's consumer uses technology to select relationships with companies; this book teaches business owners how to use social CRM to create relationships that customers want to maintainExplains how to integrate social media into your CRM mix Shows how to use data and information gathered through social sites Helps you develop social KPIs and create content that gets results from your online community
"Social CRM For Dummies" helps businesses large and small use social media to develop and maintain productive customer relationships.
|Number of Pages:||338|
|Author:||Ferrara, Jon , Diamond, Stephanie , Lacy, Kyle|
|Series Title:||For Dummies (Business & Personal Finance)|
|Publisher:||John Wiley & Sons Inc|
|Publication Date:||January, 2013|
|Digital Video Formats:||Paperback|
|Assembled Product Dimensions (L x W x H):||7.50 x 9.50 x 1.00 IN|
Ask a question
If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact customer service directly.
Questions will be checked against our question guidelines and posted within five to seven business days.