About this item
Presents advice on how to negotiate with "difficult" people, showing readers how to stay cool under pressure, disarm an adversary, and stand up for themselves without provoking opposition.
Dr. William L. Ury shows listeners how to overcome serious obstacles to negotiation. Whether dealing with an unruly teenager or an office bully, Dr. Ury's method will help listeners gain control in even the most difficult situations. Most importantly, "Getting Past No" gets results.
|Contributed by:||Ury, William|
|Publisher:||Random House Audio Publishing Group|
|Publish Date:||Jan 02, 2002|
|Number of Pages:||0|
|Shipping Weight (in pounds):||0.25|
|Product in Inches (L x W x H):||5.9 x 5.1 x 0.5|
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