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Marketing Metrics: The Definitive Guide to Measuring Marketing Performance

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Hardcover, Wharton School Publishing, 2010, ISBN13 9780137058297, ISBN10 0137058292

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Hardcover, Wharton School Publishing, 2010, ISBN13 9780137058297, ISBN10 0137058292

"Marketing Metrics: The Definitive Guide to Measuring Marketing Performance, Second Edition, is the definitive guide to today's most valuable marketing metrics. In this thoroughly updated and significantly expanded book, four leading marketing researchers show exactly how to choose the right metrics for every challenge and expand their treatment of social marketing, web metrics, and brand equity. They also give readers new systems for organizing marketing metrics into models and dashboards that translate numbers into management insight. The authors show how to use marketing dashboards to view market dynamics from multiple perspectives, maximize accuracy, and "triangulate" to optimal solutions. You'll discover high-value metrics for virtually every facet of marketing: promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and pricing; products and portfolios; customer profitability; sales forces and channels; and more. For every metric, the authors present real-world pros, cons, and tradeoffs--and help you understand what the numbers really mean. This edition introduces essential new metrics ranging from Net Promoter to social media and brand equity measurement. Last, but not least, it shows how to build comprehensive models to support planning--and optimize every marketing decision you make: - Understand the full spectrum of marketing metrics: pros, cons, nuances, and application- Quantify the profitability of products, customers, channels, and marketing initiatives- Measure everything from "bounce rates" to the growth of your web communities- Understand your true return on marketing investment--and enhance it This award-winning book will show you how to apply the right metrics to all your marketing investments, get accurate answers, and use them to systematically improve ROI. "

Specifications

Number of Pages: 414
Number in Series: 1
Original Languages: English
Author: Pfeifer, Phillip E./ ,  Bendle, Neil T. ,  Farris, Paul W.
Publisher: Pearson P T R
Publication Date: February, 2010
ISBN-13: 9780137058297
Digital Video Formats: Hardcover
Assembled Product Dimensions (L x W x H): 7.00 x 9.00 x 1.00 IN
ISBN-10: 0137058292
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