Kaz USA Soft Heat Moist Or Dry Heating Pad, 1214 in

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About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Heat therapy relaxes muscles and relieves joint pain and soreness. By increasing blood flow to the injury area, heat therapy can help accelerate healing. Finally, heat can effectively warm and loosen stiff muscles before exercise.

About this item

Important Made in USA Origin Disclaimer: For certain items sold by Walmart on Walmart.com, the displayed country of origin information may not be accurate or consistent with manufacturer information. For updated, accurate country of origin data, it is recommended that you rely on product packaging or manufacturer information.

Heat therapy relaxes muscles and relieves joint pain and soreness. By increasing blood flow to the injury area, heat therapy can help accelerate healing. Finally, heat can effectively warm and loosen stiff muscles before exercise.

  • Three heat settings
  • Soft, washable pad
  • 9-foot cord
  • Auto shut-off

Specifications

Model No.: HP215-24-3P
Shipping Weight (in pounds): 1.15
Walmart No.: 4024846
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Customer Reviews

Customer Reviews | 210 reviews | 3.8 out of 5

4.0 stars

210 reviews | 3.8 out of 5

4.0 stars

210 reviews | 3.8 out of 5

76%
Would recommend to a friend
5 stars
105
4 stars
42
3 stars
16
2 stars
13
1 stars
34
1-5 of 183 total reviews
76%
Would recommend to a friend

Age

Gender

Not really worth the money.
3/23/2014

Customer review by Graygoat

2.0 stars 3/23/2014 by Graygoat
by Graygoat

I've had one of these for a couple of years now but it has only been used maybe 12-15 times. The product has a 5-year warranty. It worked pretty good for the first year then started cutting off after only being turned on for less than half an hour. Now it'll only stay on less than 10 minutes before it shuts off. As for resetting per the instructions in the manual, it doesn't. When it shuts off, the green HI setting light flashes and the only way to "reset" it is to unplug it. Even after it cools down, it'll only go another 10 minutes or less before it shuts off. I've never used it on HI, I've always used the 2nd of the four heat settings, so I would n't think it would be an overheating issue. Anyway, the manual states that the user would be responsible for paying return shipping for warranty repair or replacement. I figure that would be $5-6 to return something that only cost $12 to begin with so no, I wouldn't even think of sending it back but I also wouldn't think of purchasing another one like it.

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Graygoat
Decatur, AL
Would recommend to a friend? No
Age:45 - 54
Ownership:Longer than one year
Gender:Male
Usage:A few times per year
DEFECTIVE
12/8/2015

Customer review by Jipizin

1.0 stars 12/8/2015 by Jipizin
by Jipizin

I bought this today, got it home and plugged it in. It let me select a heat seating and within seconds of turning it on, it went to the flashing indicator. The instructions say this light means it is shutting off automatically after running for 60 minutes. UHm NO, I had it on for 3 seconds. Don't bother replying to this, to tell me to unplug it. Did that 3 times in 3 different outlets. This is NOT due to the safety feature. This is a defective heating pad. Will be taking it back this afternoon. I looked this up on the internet and found multiple reviews that this is an issue. Even found one that KAZ/Softheat Technicians replied to and suggest to unplug it as it was due to being on too long. 3 seconds is not too long..pay attention to the reviews you get if you are gonna reply to them. Won't ever buy this brand again.

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Jipizin
Would recommend to a friend? No
Died in Action
1/20/2016

Customer review by alleycat

1.0 stars 1/20/2016 by alleycat
by alleycat

I had this Pad for about 1 year and hardly used it. My last time using it was a week ago. I forgot to turn it off the last time and I presume it went off by it's safety feature. Today, I just tried to turn it on, but it doesn't. I called the 800 number and customer service is giving me a new one once I return this one. I wouldn't buy another one of this brand, but the option of getting a new one I consider honest and customer service friendly. I'm debating about the cost of shipping back and waiting for a new one. This one I chose because of the cost, which was cheap, around $15-$16 dollars. It's unfortunate I can't use it any longer.

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alleycat
Would recommend to a friend? No
heating pad
2/10/2016

Customer review by katirlb82

1.0 stars 2/10/2016 by katirlb82
by katirlb82

This did not work after first use, plastic was difficult to use. I need to find one without the disgusting, hard vinyl that stays clean and sanitary.

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katirlb82
Would recommend to a friend? No
heating pad
1/8/2016

Customer review by sedgecomb

2.0 stars 1/8/2016 by sedgecomb
by sedgecomb

did not like the auto shut off

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sedgecomb
Would recommend to a friend? No
1-5 of 183 total reviews See all
1-5 of 183 reviews

Customer Reviews | 210 reviews | 3.8 out of 5

Customer Reviews

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Customer Q&A

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Questions & Answers 30 questions
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Does this pad have an " always on " switch, or is it that auto "shut off " ??? I want a pad that is always on.
by an anonymous customer 11/4/2011
7 answers
  • A. you have to get up and unplug it every 15 minutes to keep it on it goes off and will not come back on until you get up and unplug it, and then plug it back up, that's crazy, it will ware you out and the light just keep's flashing until you do get up and unplug it and plug it back in stupid crazy, u have some wrong u cant get up and down all night and day crazy people
    by olwaylon200012/31/2015
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  • A. My husband uses the heating pad. It shuts itself off after 20 minutes and after cooling down, not sure of how long will turn itself back on if it's set on low, med or high.
    by snappylittledog11/26/2015
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  • A. it shuts off after a short time , never stays on , for safety reasons
    by obarbie11/26/2015
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  • A. It's auto shut off cannot be changed to always on. The indicator lights turn off when it shuts off though, so it's easy to turn it back on before it gets cold.
    by kemclaughlin11/26/2015
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  • A. It is advertised as "AUTO SHUT OFF". But so far as I can see, this pad DOES NOT has "always on" option.
    by Henry201011/26/2015
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  • A. This one has a 1-hour auto shutoff. You can find some that stay on on Amazon or maybe Walmart too. On amazon they go for around $13 for a real small size or $20 for a 12x15"
    by im2of511/26/2015
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  • A. This pad features the auto shut off. It is NOT always on.
    by TAT2GIRL95111/26/2015
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by an anonymous customer 8/3/2011
6 answers
  • A. there is a pad inside that you wet with warm water and slip back inside the cover....and the moist heat activates...
    by girlfriendred11/20/2015
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  • A. There is a thin flat sheet of sponge inside that you must wet then reinsert.
    by Bengalboy12/10/2015
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  • A. you wet the fabric cover
    by Mrjamescyberjoe12/10/2015
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  • A. This pad comes with a thin sponge-like cloth. You wet it (and squeeze all excess water out) then insert into cover. It almost feels like you are putting a hot wet wash cloth on your area of pain. The instructions for using the moist heat feature are included in the box.
    by TAT2GIRL95112/10/2015
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  • A. just wet the flat large sponge that comes with the product...put it back in its cover and you have moist heating pad
    by adion12/10/2015
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  • A. Moist the pad that comes with the heating pad, take it out, soak it in water and put it back in the heating pad.
    by nickyme12/10/2015
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Product warranty:  3 years See details

Supplier Warranty: This heating pad is warranted against defective material or workmanship from the date of purchase. Any defective part will be repaired or replaced at no charge as long as it has not been repaired or tampered with and was used according to these printed instructions. Any charges incurred to ship the product back for replacement are the sole responsibility of the consumer. This warranty gives you specific legal rights as well as other rights, which vary from state to state.
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