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Walmart Stores

Email Walmart Stores
Send comments or feedback to your local store or corporate headquarters.

Find a Local Walmart Store
• Check local product inventory
• Find local store hours and locations

International Customers
• Our international websites
• International shipping
• Military (APO / FPO) shipping

Contact Wal-Mart Stores, Inc.

Walmart.com
Please select a topic for your email, then click continue.
Please select one of the four topics before clicking Continue.
  • • An Order You Placed
  • • A Gift You Received
  • • Returns and Exchanges
  • • Reset Password / Help Signing In
  • • Editing "My Account" Details
  • • Technical Support
  • • Product Information
  • • Help with the Photo Center
  • • Walmart Credit Cards / Gift Cards
  • • Corporate Gifts / Bulk Orders
Frequently Asked Questions

How do I track my order?

For most orders, you can use the Track This Order feature from My Account to follow your package's progress.

How do I calculate delivery time for an order?

During checkout, we will show you the date range during which you can expect delivery of each item in your shopping cart. Learn More

Can I cancel my order?

It may be possible to cancel your order while it's being processed, but once the order moves into the shipping process, it cannot be canceled. Learn More

Can I return / exchange an item bought from Walmart.com at my local Walmart store?

Yes. All merchandise purchased from Walmart.com may be returned either to a store or by mail within 90 days of receiving it, unless otherwise noted in our Returns Policy.

How do I retrieve or reset the password for My Account?

It's easy. Just enter the email associated with your account on this page, and you should be able to reset your password within minutes.

Can I contact Walmart.com by mail?

Yes. You can send correspondence to:

Walmart.com Customer Service
7000 Marina Boulevard
Brisbane, CA 94005
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