Walmart Store
Find a Family Mobile Store
Family Mobile is available at most Walmart stores. Find a store
 
 
Activate Manage Icon Activate and Manage
Already a Customer?
  • Activate phones
  • Manage your account
  • Pay bills
  • Access Customer Support
 
Unlimited Talk and Text.Just $70 per month. Get Started
 
Phones to Suit Every Family Member
Plan and Pricing
$45 for the first line; $35 for each additional line.
One-time $25 Starter Kit required per line.
Plan includes 250 MB of shared Web access at 3G speeds. Plans Pricing
  • One simple plan with Unlimited Talk, Text & Web
  • T-Mobile's nationwide coverage
  • No annual contract or surprise charges — ever
Extras Pack™: More Services & Options
Extras Pack offers great features like downloads, directory service and international long distance. WebPak
  • No monthly commitment — unlike other carriers' plans
  • Download ringtones, games and more
  • Access directory services
  • Call Mexico, Canada and 12 other countries with international roaming
Learn More About Plan and WebPak
 
 
Phones to Suit Every Family Member
Basic Phones
For simple talk and texting
Quick-Messaging Phones
For talk and heavy texting
Smartphones
For talk, heavy texting, Web, apps and media
Use Your Own Phone*
Father and daughter
Phones Shop Phones
 
* Wireless service provided by T-Mobile USA, Inc. Must be an unlocked GSM phone or any phone that works with T-Mobile. Phones from other wireless providers may have some limitations on call quality and download speeds.

   View or print complete Family Mobile Terms and Conditions.
   Mira o imprima los terminos y condiciones de Family Mobile.
 
Getting Started with Mobile is Easy It is a four step process.
1.
Confirm coverage in your area
 2.
Select a phone for every family member
Your plan is based simply on the number of lines you activate (up to five). Just select a phone for each line — or activate your own. If you need to add a line later, simply activate an additional phone. You can also transfer your current phone number to Family Mobile, but all lines on your account must share a common area code. One-time $25 Starter Kit required per line.
3.
Add more services and options with Extras Pack™
Use Extras Pack for downloading, directory service, international roaming and long distance calling to select countries. There is no monthly charge for using Extras Pack, it can be shared by all family members, and it never expires. Extras Pack is sold in $10 increments.
 4.
Activate and manage your account online
Activate your account and phones online. Then monitor and make changes or payments to your account whenever you like. Unlimited Talk, Text & Web service is billed monthly.
Learn more
 
 
Using Your Own Phone with Family Mobile
To add your own network-compatible phones to your Family Mobile account, just follow these three simple steps:
Step 1 Make sure your phone is compatible with the T-Mobile network.
Step 2 Buy a $25 Starter Kit for each phone you want to add (this is just a one-time activation charge).
Step 3 Activate your phones in-store, online or by phone.
Phone images
Check Your Phone's Compatibility
For a phone to be compatible, it must be:
  1. A GSM phone (refer to table of common providers, below)
  2. Unlocked (most are locked to a specific carrier)
Your current service provider can help you answer both questions, and — if your phone is currently locked — unlock it for you.
Activate Your Phone on Family Mobile
After you order and receive your Starter Kit(s), you can add your phone(s) to your Family Mobile account by:
  1. Visiting a Walmart store, where an associate can assist you
  2. Calling the T-Mobile Activations Line at 1-877-308-9621
    (6 a.m. - 9 p.m. PT)
  3. Visiting www.myfamilymobile.com
Be sure to have these available: your Family Mobile Starter Kit, your driver's license or other government-issued ID, and your unlocked, network-compatible phone(s).
Is Your Phone GSM? Still Need Help?
AT&T Yes. Call AT&T to unlock your phone.
Sprint No
T-Mobile Yes. Call T-Mobile to unlock your phone.
Verizon No
No problem. Just bring your phone to a Walmart store, where an electronics associate will be happy to assist you. Or call Customer Service for assistance at 1-877-440-9758.
 
Walmart Family Mobile Saves You Money

You can get Unlimited Talk, Text & and now unlimited Web on T-Mobile's nationwide network. No annual contracts, no credit checks and no surprise charges. Plus, there's a phone for everyone in your family - from basic choices to an Android™-powered smart phone, we've got you covered. Sign up for Walmart Family Mobile and enjoy an unlimited plan at a great price today.