Each Marketplace Retailer sets its own shipping methods and times. Most Marketplace Retailers will offer Standard, Expedited Shipping and 1-Day Shipping, but these options will vary by retailer and by product. Site to Store shipping is not available for Marketplace Retailers.
Please visit the Marketplace Retailer Information Pages for Retailer details and contact information.
We offer these shipping methods for most items:
Some items can also be shipped using our free Site to Store® service (5 to 8 business days).
Site to Store will appear as a shipping method on the product details page if the item is eligible for this method.
Please note: Shipping times do not include processing time (most in-stock items generally take 1-2 days to process).
Read more about Shipping Costs and Times.
The invoice you receive with your order will tell you which items have been shipped separately, and you can use Track Your Orders to see if the rest of your order is on its way.
If your shipment(s) arrives and you still have questions about items missing from your order, please contact us and one of our Customer Service Associates will be happy to help you.
Heavy or Oversize Items
Shipping cost: Oversize items have a special shipping cost. You will see your actual shipping cost during checkout.
Delivery process: The freight company will contact you in advance to schedule a delivery date and time. Certain items include delivery into your home, but for most freight deliveries, the item will be left at the curbside of your address - any additional options, such as delivering the item indoors, may require payment of additional fees. We recommend that you have at least one other person available to help you move your item to its final location.
It will be noted in the Shipping & Delivery section on the product details page if an item qualifies for this service.
Before you sign for the delivery, please inspect the package for any damage that may have occurred during transit. It is normal for the package to show some wear. However, if there is visible damage to the package contents, refuse delivery of the order and contact contact us. Please have your order number available.
For Items Purchased from a Walmart Marketplace Retailer, please visit the Marketplace Retailer Information Pages for Retailer details and contact information.
Delivery of oversize items is limited to street addresses in the 48 contiguous states. Oversize items cannot be shipped to Alaska, Hawaii, Puerto Rico, military APO / FPO addresses, or U.S. protectorates and territories.
Shipping Regulated Materials
Shipping to a Different Address
During checkout, when you get to the Select Shipping Options page, click Change Address to add a new destination to your Address Book. Each time you check out, you can simply choose from your stored addresses.
Once you've completed checkout, we cannot reroute your order or change your shipping address. This is to ensure the security of your order.
Add or change a shipping address in My Account.
Types of Email Confirmations
2. Shipment Email
You will receive an email to notify you when your order ships. This email will include an estimated arrival date. If the order is fulfilled in multiple shipments, you will receive one shipment confirmation email per package.
3. Site to Store Pickup Email
If you selected Site to Store as your shipping method, you will receive an email when your order arrives at the store and is ready for pickup. If you ordered multiple items, they may arrive in separate shipments on different days. If this is the case, you will receive an email for each part of your order as it arrives.
Please save these emails for your records.
Where Orders Can Be Delivered
Please note: Shipping charges for deliveries to Alaska, Hawaii, and U.S. protectorates and territories will be higher to cover higher shipping and handling costs. Promotional shipping rates, including 97-Cent Shipping, do not apply to deliveries to these locations. You will see the actual shipping charges during checkout, after you select the delivery address.
APO / FPO Military Addresses
Orders can be shipped to APO / FPO military addresses. However, please be aware of the following:
Except as noted above, orders cannot be shipped to Canada or other destinations outside the U.S.
Shipping to Your Workplace
Please check your office policy to see if personal deliveries are permitted, then consider shipping your next order to your workplace address.
About Site to Store