Your order begins processing immediately after you click
Place Order. During processing time it may be possible to cancel your order, but once the order moves into the shipping process, it cannot be canceled.
To attempt to cancel your order during processing:
- Sign in to your account.
- Find the order on your account Main Page.
- Click the order number to see the Order Details.
If it is still possible to cancel, you will see a Cancel button on the Order Details page that you can use to send an intent to cancel for your order. This sends a cancel request, but it does not guarantee the order will be canceled.
If there is no button, the order is too far along in the shipping process and cannot be canceled.
If you have changed your mind about the order and it is too late to cancel, or the intent to cancel request is not successful, you can return any unwanted items in accordance with the returns policy.