Customer Product Reviews appear on the product details page and give Walmart customers* the chance to share their opinions of a product. The purpose of this feature is to help you make more informed purchasing decisions. You can share your own opinions with other customers (including tips and suggestions) by rating and reviewing the products you own.

* Customer Product Reviews are written by customers like you who want to share their opinion about products they've purchased from Walmart. Walmart employees can also share their opinions, and their reviews will be identified by a Walmart Associate label.

Walmart Marketplace Retailer Reviews are written by customers who have purchased products from a seller other than Walmart.com. The reviews are not about the products themselves, but about the quality of customer service the Retailer provides, as well as whether items arrived on time and in good condition.

If you make a purchase from a Marketplace Retailer, we'll send you emails inviting you to review both the seller and the product a few weeks later. Use the links provided to get to the review forms.

There are three ways to submit a review:

1. A few weeks after you order an item from us, we'll send you an email inviting you to review it. Use the link provided to get to the review form.

2. Sign in to My Account and click on the order number for the product you want to review. On the order detail page, there is a "Review this product" link under the item name that will take you to the review form.

3. If you see a product on Walmart.com that you already own, even if you did not purchase the item from Walmart, you can click the "Rate and review this product" link next to the Review Snapshot on the product details page and write your review.

Please keep the following guidelines in mind when you review a product. Following these guidelines will help ensure your review is posted for others to benefit from.

• Focus on the product and your experience using it
• Provide specific details about what you did and didn't like about the product
• Remember that the purpose of submitting a product review is to provide insight for other customers who are considering purchasing the product
• Keep in mind that all submitted product reviews are subject to the terms set forth in our Terms of Use

We reserve the right not to post a product review if it contains any of the following:

• Obscenities, defamatory language, or other language not suitable for a public forum
• Prices, advertisements, "spam" content or references to other products, offers, websites or competitors
• Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
• Critical or spiteful comments about other reviews (or their authors) posted on the product details page

Please note: Product reviews will not be posted if the reviewer does not have experience using the product. Product reviews must meet all guidelines and be written in English.

A new review will appear on our site within five to seven business days. If you have recently written a review, please check back soon to see it posted on the site.

When writing a Marketplace Retailer review, please follow these guidelines:

• Focus solely on your experience with the Retailer, including their delivery time, shipping methods, and customer service
• Provide specific details about what you did and didn't like about the Retailer
• Remember that the purpose of submitting a review is to provide insight for other customers who are considering purchasing from the same Retailer, even though they may be purchasing different products
• Keep in mind that all submitted product reviews are subject to our Terms and Conditions

We reserve the right not to post a review if it contains any of the following:

• Any information not related to the actual Retailer
• Obscenities, defamatory language, or other language not suitable for a public forum
• Prices, advertisements, "spam" content, or references to other products, offers, websites or competitors
• Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
• Critical or spiteful comments about other reviews or their authors
• Retailer reviews will not be posted if the reviewer does not have direct experience purchasing from the Retailer. Reviews must comply with the Terms and Conditions for Retailer reviews and be written in English.

You may rate a Retailer once for each order you place with such Retailer. We try to check and post reviews within five to seven business days of their submission. If a review is not posted within that time, it may have violated one of the guidelines above.

If you have any outstanding issues with a Retailer, please contact its customer service department directly. Customer service associates do not regularly monitor reviews and will not be able to help with requests made through this forum.

Thank you for taking the time to share your opinions.

Positive and negative reviews are welcome. Honest opinions will allow all customers at Walmart.com to benefit by reading about others' good and bad experiences with a product.

Sharing all kinds of opinions, so long as they are product-focused, will make this feature the most useful it can be for everyone.

Our Customer Service associates are always glad to help with any issues you may have, but they do not receive information posted in a Customer Product Review. If you have feedback or questions about product selection, pricing, ordering, delivery, or another Customer Service issue, please contact Customer Service directly.