You can return most merchandise to either a store or by mail within 90 days of receiving it.
Depending on how you paid for an item, an associate will issue a credit card credit, a cash refund or a store credit in the form of a Walmart Gift Card.
Items picked up at a FedEx Office location cannot be returned to a FedEx Office. These locations cannot process a return or issue a refund. Returns can be made to any Walmart store or by mail to Walmart.com.
Learn more about how to make a return by mail or in a store.
If you purchase an item from a Marketplace Retailer through Walmart.com, then you must return the item to the Marketplace Retailer. These items are not returnable to Walmart.com or Walmart stores.
For support or returns of items purchased from a Marketplace Retailer, please contact the Marketplace Retailer directly. To find the Marketplace Retailer's customer service and contact information, click "See return policy" next to the Marketplace Retailer's name as shown in the Order Details in your Order History.
To provide you with a secure shopping environment, we use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.
Learn more about our Privacy and Security policies.