About Us
eBags.com is the world's largest online retailer of bags and accessories for all lifestyles. At eBags, we're committed to providing each customer with superior service. From personal assistance to convenient, and real-time UPS order tracking, eBag…
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Privacy Policy
Our Privacy Pledge We understand and share your concern about privacy. We want to assure you that eBags respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. To better protect …
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Customer Service
(800) 820-6126 or email us at walmart_customercare@ebags.com
Customer Care Phone Hours Monday-Friday, 7AM to 7PM MST Saturday-Sunday, 10AM to 2PM MST We always love to hear from our shoppers, so feel free to contact one of our Customer Care Specialists for questions or comments. They are available by pho…
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Returns Policy
We unconditionally guarantee all unused or defective merchandise for 60 days from the receipt of shipment. If you are not completely satisfied with your eBags purchase you may return any unused or defective merchandise FREE, for a prompt refund or ex…
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Shipping Information
Order Processing Immediately after you place your order you will receive an order confirmation email. It is at this time that we will begin processing your order. Processing involves receiving your order, transmitting the information to the …
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Tax Collection
Items sold by eBags and shipped to destinations in the following states are subject to sales tax: Colorado (4.1%) Tennessee (9.25%) Texas (8.25%) California (8.25%) Laws in these states require that we charge sales tax on the full amount of the order.
eBags charges sales tax on all taxable amounts for items shipped to CA, CO, TN and TX.