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What You Need Before Downloading the Bonus Music
To download the bonus music, you need:
- Your Claim Code. Find it on the Bonus Card that came with the CD you purchased.
- A Media Player that can play an MP3 file installed on your computer. Need one? Get Windows Media Player 9.
- Approximately 5 MB of disk space to save the file. (Note: This is a very small file.)
If You Lost the Bonus Card With the Claim Code
You must have your Claim Code to download the bonus music. Unfortunately, we cannot replace lost claim codes.
File Format of the Bonus Music Song
The bonus music available for download is in a WMA, MP3 or WMV format. WMA and MP3 are audio-only formats; WMV is a video format. Our choice of format is determined by the rights that the content owners have provided us.
If the file is in WMA format, your file will contain Digital Rights Management (DRM) that will limit your ability to mix and play this content. MP3 files have no DRM and can be played on most devices.
Download Time for the Bonus Music
The time it takes to download a song depends on the type of connection you have:
- 56 kbps modem: 15-20 minutes
- T1 / DSL / ISN / cable modem: under 1 minute
A typical song file will average 4-6 MB in size. Actual download time varies, depending on your system configuration, site traffic and network traffic.
Please note: If your bonus music was already downloaded using the code, you will not be able to download it again.
If You Get an Error When You Enter Your Claim Code
If you get an error message when you enter your Claim Code, re-enter your Claim Code and try again. If the bonus music was already downloaded using the Claim Code, you will not be able to download it again.
If you encountered a problem during the download process that caused a partial file to download, please contact musicdownloads@walmart.com.
The Bonus Music Won't Download
If you entered the Claim Code, but the bonus music won't download, another process or application may be causing the download to fail. Download managers, or "ad-blocker / pop-up blocker" software, may be causing problems. Temporarily disabling these software programs may solve the problem.
If your system is on a network protected by a firewall, please consult your network administrator.
Transfer Bonus Music to a Computer or MP3 Player
You can move the bonus music to other computers or portable devices that have the ability to play MP3 files.
Find Your Bonus Music on Your Media Player
If you clicked "Open" instead of "Save" during the download process, your media player might have saved the file to your "My Music" folder (located in "My Documents").
If you cannot locate the file in "My Music," you can open your media player and search your computer for media files. This action should locate the file you downloaded and add it to your media player's media library.
Please consult your media player's documentation for specific instructions on how to find and add music files to your media library.
Burn the Bonus Music to a CD
You can burn the bonus music onto a CD. You will need the appropriate software and hardware required to burn CDs installed on your system.
Bonus Music Downloads Contact Information
Please contact musicdownloads@walmart.com if you need additional help downloading or playing your bonus music.
© 2010 Wal-Mart Stores, Inc.
