What kind of wood is the furniture made of?
Much of the furniture we carry is made of environmentally friendly engineered wood, which is a combination of bonded high-quality hardwood and soft wood materials that are applied to high heat and pressure. The result is dense, strong boards.
Some furniture is made of solid wood. This is stated on the item page.
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What do I use to clean the wood furniture?
Some pieces may be wiped occasionally with a damp cloth. As with any good piece of furniture, harsh detergents or abrasive cleaners should not be used, and spills should be wiped up immediately. For the specifics of a piece of furniture, be sure to consult the manufacturer's information that comes with it.
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Does any of the wood furniture come unfinished?
No, our wood furniture does not come unfinished. Each piece has a beautiful finish that is specified on the item page.
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What finishes does the wood furniture come in?
It comes in a variety of wood-grain tones. Also, some pieces have a laminate or other protective finish. The finish for a particular item is specified on the item page.
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What is a laminate finish?
Lamination is a process that firmly bonds layers of materials by an adhesive or other means. In some of the furniture, the laminate finish is a paper laminate that is applied to the boards. It provides beauty (wood grain and color) and protection (a clear coating).
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Does the furniture arrive assembled?
Most of the furniture does not arrive assembled. Most of the furniture requires assembly. The item page specifies whether a piece requires assembly.
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How long does it take to assemble a piece of furniture?
The time varies and can depend on the size of the piece, the number of pieces in the item and your experience with assembling furniture. The process is simple, but some pieces can be assembled in an hour or two and others may take a few hours. And the more experience you have with assembling furniture, the faster it will go. Working with someone can also cut the assembly time considerably. All furniture comes with clear assembly instructions.
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What tools do I need to assemble a piece of furniture?
Generally, assembly requires common household tools, such as a hammer, Phillips screwdriver, flat-head screwdriver, tape measure or adjustable wrench. For some pieces, a power screwdriver may be helpful as long as you don't over-tighten the screws. Please refer to assembly instructions for specific tools.
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Can I add casters to an item of furniture?
If the item of furniture does not come with casters, it is not safe to add casters to it. In some cases, you can also void the warranty by adding casters to a piece that was not designed for casters.
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Can I leave the back off?
No. The back adds stability to the unit and makes it square. The unit is not safe without the back properly assembled.
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How is the furniture delivered?
All furniture is delivered by Standard shipping unless otherwise stated on the item page. Oversize items are delivered by Freight shipping. An oversize item and the delivery details are noted on the item page.
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What is the shipping cost of furniture?
It varies according to the piece. You can see the estimated shipping cost when you click "See estimated arrival date & shipping cost" on the item page. You can see your actual shipping cost during checkout.
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How long does furniture take to arrive?
It varies according to the piece. You can see the estimated arrival date when you click "See estimated arrival date & shipping cost" on the item page. You can see the actual arrival date during checkout.
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